Chipotle Mexican Grill

2.3
167 reviews

About

Mexican Restaurant
Chipotle South Murfreesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2963 S Church St, Murfreesboro, TN
37127, United States

Hours

Reviews

2.3
167 reviews
5 stars
41
4 stars
9
3 stars
6
2 stars
17
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently reported poor food quality, including undercooked rice, stale chips, and food that tasted old or spoiled.

Service Issues

Many reviews highlighted rude and unhelpful staff, long wait times, and incorrect orders, leading to a frustrating customer experience.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, food debris, and unsanitary conditions in food preparation areas.

Portion Sizes

Numerous customers complained about small portion sizes compared to other locations, feeling that they did not receive value for their money.

Management Problems

Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience at this location.
  • MJ
    madison jordan
    Nov 16, 2025
    2.0
    I really don’t try to write negative reviews but I’ve heard so much flax about chipotle online lately about maggots in food and how unclean this business has been and so I haven’t ate chipotle in probably 2 years. Well I know this particular location was newer and I was starving after church and gave it a try. I should’ve walked out as soon as I walked in because the place was disgusting. Food all over the floor (I know it’s fast food and I know after a lunch rush things can fly. I’ve worked in fast food before) but man this place was gross. And I only saw 4 workers. One poor girl on drive through by her self and 4 other works goofing off and the poor drive through girl had to yell someone to help me. Two of the other employees were cursing in front of me about cleaning. They were out of 2 meats and they were out of chips because “they didn’t have time to prep this morning” I ordered a bowl, you should’ve said you didn’t have chips when I ordered a bowl. That’s one of the points of coming to chipotle for the chips and when you order a bowl. Looks like I’m not eating chipotle again.
  • RK
    Romeka King
    Nov 12, 2025
    1.0
    Do not eat here. Spend your money somewhere else.
  • AK
    Anne King
    Nov 12, 2025
    1.0
    DON'T GO TO THIS CHIPOTLE!!!! I ordered a salad. Literally a few pieces of lettuce. The veggies were hardly chopped. I had big cuts of onions and bell peppers throughout. Also, the woman at the drive thru window acted like she didn't want to be there and I picked up my order as soon as it opened 😐
  • DD
    Dee
    Nov 1, 2025
    1.0
    I was excited about this location opening up because it’d be closer than the one on N. Thompson Ln, but they genuinely just don’t know what they’re doing at this location. The food is subpar in quality and taste, the employees seem scattered and confused every time I go, and compared to the other location, it’s just entirely worse. I’d recommend anyone go to the other store if you want a *good* meal from Chipotle.
  • CP
    Chirag Patel
    Oct 29, 2025
    1.0
    I have order first time from this location and I was very excited for take out,but when I open at home all rice was cooked and it taste no good ,just for 1 thing it taste horrible,please make sure rice is cooked

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in South Murfreesboro?

Chipotle South Murfreesboro is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Murfreesboro, TN?

It is located at 2963 S Church St, Rutherford, Murfreesboro, TN 37127, USA.