Chipotle South Murfreesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers consistently reported poor food quality, including undercooked rice, stale chips, and food that tasted old or spoiled.
Service Issues
Many reviews highlighted rude and unhelpful staff, long wait times, and incorrect orders, leading to a frustrating customer experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, food debris, and unsanitary conditions in food preparation areas.
Portion Sizes
Numerous customers complained about small portion sizes compared to other locations, feeling that they did not receive value for their money.
Management Problems
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience at this location.
MJ
madison jordan
Nov 16, 2025
2.0
I really don’t try to write negative reviews but I’ve heard so much flax about chipotle online lately about maggots in food and how unclean this business has been and so I haven’t ate chipotle in probably 2 years.
Well I know this particular location was newer and I was starving after church and gave it a try. I should’ve walked out as soon as I walked in because the place was disgusting. Food all over the floor (I know it’s fast food and I know after a lunch rush things can fly. I’ve worked in fast food before) but man this place was gross. And I only saw 4 workers. One poor girl on drive through by her self and 4 other works goofing off and the poor drive through girl had to yell someone to help me.
Two of the other employees were cursing in front of me about cleaning.
They were out of 2 meats and they were out of chips because “they didn’t have time to prep this morning” I ordered a bowl, you should’ve said you didn’t have chips when I ordered a bowl. That’s one of the points of coming to chipotle for the chips and when you order a bowl. Looks like I’m not eating chipotle again.
RK
Romeka King
Nov 12, 2025
1.0
Do not eat here. Spend your money somewhere else.
AK
Anne King
Nov 12, 2025
1.0
DON'T GO TO THIS CHIPOTLE!!!!
I ordered a salad. Literally a few pieces of lettuce. The veggies were hardly chopped. I had big cuts of onions and bell peppers throughout.
Also, the woman at the drive thru window acted like she didn't want to be there and I picked up my order as soon as it opened 😐
DD
Dee
Nov 1, 2025
1.0
I was excited about this location opening up because it’d be closer than the one on N. Thompson Ln, but they genuinely just don’t know what they’re doing at this location. The food is subpar in quality and taste, the employees seem scattered and confused every time I go, and compared to the other location, it’s just entirely worse.
I’d recommend anyone go to the other store if you want a *good* meal from Chipotle.
CP
Chirag Patel
Oct 29, 2025
1.0
I have order first time from this location and I was very excited for take out,but when I open at home all rice was cooked and it taste no good ,just for 1 thing it taste horrible,please make sure rice is cooked
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in South Murfreesboro?
Chipotle South Murfreesboro is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Murfreesboro, TN?
It is located at 2963 S Church St, Rutherford, Murfreesboro, TN 37127, USA.
What types of food does Chipotle South Murfreesboro offer?
They offer customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
How can I order food from Chipotle South Murfreesboro online?
You can order online via their official order website at https://order.chipotle.com/ or the Chipotle app available in the App Store.
Does Chipotle South Murfreesboro have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
How can I contact Chipotle Mexican Grill in South Murfreesboro?
You can reach them by phone at +1 615-728-3177 or via email at TN.4937.SMurfreesbro@chipotle.com.
What are some nearby restaurants where I can explore different cuisines around Chipotle?
Nearby, you can visit Playa Bowls for health foods, Panera Bread for café-style meals, CAVA for Mediterranean cuisine, and First Watch for breakfast and brunch.
Are there other fast food or Mexican restaurants near Chipotle South Murfreesboro?
Yes, nearby options include Hardee's for fast food and burgers, and Taqueria Lopez for Mexican cuisine and fast food.
What nearby amenities can I use when visiting Chipotle in South Murfreesboro?
You can visit the nearby UPS Access Point location for shipping needs, Valvoline Instant Oil Change for automotive services, and Goodwill Retail Store for thrift shopping.
Does Chipotle South Murfreesboro follow any specific food sourcing principles?
Yes, Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms that use humane and sustainable practices, with no artificial colors, flavors, or preservatives.