Business Details
About
Mexican Restaurant
Chipotle South Murfreesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
189 reviews
5 stars
44
4 stars
10
3 stars
7
2 stars
17
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted rude staff, poor customer service, and long wait times for orders.
Food Quality
Customers frequently reported cold food, stale chips, and inconsistent portion sizes, with some experiencing food poisoning.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris.
Ingredient Availability
Many customers noted that the restaurant was often out of key ingredients, leading to dissatisfaction with their orders.
Management Concerns
Several reviews pointed to poor management and staffing issues, indicating a lack of training and organization among employees.
- JSJennifer S.2 days ago1.0Today marks the 4th separate time I’ve attempted to eat here, but they are out of almost everything. They need to fix the problem or just close.
- JJJamisonDec 29, 20251.0No greeting when I pulled up to the window to pickup my mobile order, worker that was working the window had an attitude when I tried to tell her I had two different mobile orders I placed and also when I told her that I didn’t order a drink and told her that she could just give it to someone else. This is not how you keep customers coming back.
- AAAlexander AshworthDec 28, 20251.0Pre ordered food 30 mins in advance. Waited for over 30 mins after arriving. We’re talking a bowl and burrito. Clearly some leadership issues here. Worst Chipotle experience I’ve ever had
- CFChelsey FischerDec 23, 20251.0Deserves ZERO stars! One guy was working when we arrived. Then while we were waiting for the one person there moving like a snail 2 other workers walked in from smoking in the back and literally stood around. The manager was on her tablet. Then the guy said they don’t have chicken….we could see it cooking…he said oh well it’s not cut up….we were like then cut it up! Terrible! Terrible service
- KGKelly G.Dec 10, 20254.0I am leaving this review to simply praise an employee. Walking in I could tell this place was EXTREMELY short staffed. Also, extremely busy! The girl working the counter, deserves to be praised! She was the only one on the line working up front. With a line all the way to the door. I didn’t see one guest ask her how she was doing, let alone say hi. I can’t imagine how she felt. I do know, she put her feelings aside and worked her tail off! Tondrea I see you girl and may God bless you!! Keep up the hard work, it will take you places in this life. Management… Not only does she deserve a raise, but she deserves some help in that place! Y’all are clearly turning and burning, making that money. Spend some money and put some employees in there. Sheesh.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in South Murfreesboro?
Chipotle South Murfreesboro is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Murfreesboro, TN?
It is located at 2963 S Church St, Rutherford, Murfreesboro, TN 37127, USA.
What types of food does Chipotle South Murfreesboro offer?
They offer customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
How can I order food from Chipotle South Murfreesboro online?
You can order online via their official order website at https://order.chipotle.com/ or the Chipotle app available in the App Store.
Does Chipotle South Murfreesboro have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
How can I contact Chipotle Mexican Grill in South Murfreesboro?
You can reach them by phone at +1 615-728-3177 or via email at TN.4937.SMurfreesbro@chipotle.com.
What are some nearby restaurants where I can explore different cuisines around Chipotle?
Nearby, you can visit Playa Bowls for health foods, Panera Bread for café-style meals, CAVA for Mediterranean cuisine, and First Watch for breakfast and brunch.
Are there other fast food or Mexican restaurants near Chipotle South Murfreesboro?
Yes, nearby options include Hardee's for fast food and burgers, and Taqueria Lopez for Mexican cuisine and fast food.
What nearby amenities can I use when visiting Chipotle in South Murfreesboro?
You can visit the nearby UPS Access Point location for shipping needs, Valvoline Instant Oil Change for automotive services, and Goodwill Retail Store for thrift shopping.
Does Chipotle South Murfreesboro follow any specific food sourcing principles?
Yes, Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms that use humane and sustainable practices, with no artificial colors, flavors, or preservatives.