Chipotle Mexican Grill

3.9
1466 reviews
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About

Mexican Restaurant
Chipotle Murfreesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
479 N Thompson Ln, Murfreesboro, TN
37129, United States

Hours

Reviews

3.9
1,466 reviews
5 stars
746
4 stars
324
3 stars
132
2 stars
81
1 star
183

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary conditions reported frequently.

Service Quality

Customers consistently noted rude and unprofessional staff, with many experiences of poor customer service and long wait times.

Food Quality

There were numerous complaints about food quality, including burnt items, missing ingredients, and small portion sizes.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about the restaurant being poorly run and staff not following proper procedures.
  • BP
    Brittany Pittman
    2 days ago
    1.0
    Don't go here. Can't speak to the food because we weren't served. There was no line. One woman was cleaning the good area as we walked up and a cahsier was standing there. We were not greeted, asked to wait for a second, or acknowledged. The two workers continued having a conversation while occasionally looking at us. Once the worker finished cleaning, she just said, "What you want?" And glared at us. I told her the first item and she continued to rudely ask about the order. We just walked out without finishing our order. This was 11:45 on 1/11.
  • JH
    Jasmine H.
    4 days ago
    1.0
    January 8, 2026, 4:00 pm. I had the worst experience with a staff member here. The short, Black female, with colorful braids is extremely rude to every customer. She intentionally dropped my order on the floor and threw the bag in my hands after my order was re-bagged while giving me very rude facial expressions. Then, she proceeded to mutter slurs under her breath when I heard her clearly. This is not the first occurrence where this particular staff member has been extremely rude to customers. She is also seen multiple times in her phone when handling customers. I will be reporting this to corporate. I have yet to hear from the manager, Jade Williams, regarding this situation.
  • JD
    Joeseph D
    5 days ago
    2.0
    Burrito was alright, it’s honestly a 50/50 shot with this location. But the short girl with colored braids is a joke. Sitting on her phone in a customer’s face while they’re talking to her is CRAZY, and then being rude to the customer on top of that? Absolutely embarrassing work ethic. Not that it matters but we definitely won’t be back.
  • AM
    Ashley McVay
    Jan 2, 2026
    1.0
    This place is nasty, bathrooms are gross. The serving area and the kitchen was filthy. They are out of half of their stock way before closing. Choose another store. We walked right back out.
  • CN
    Chase Newby
    Dec 28, 2025
    2.0
    Needs new management. Never have enough workers so they have to close down the lobby more than normal. Card reader has been messed up forever and still hasn’t been fixed. Servings and quality are below par.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Murfreesboro offer?

Chipotle Murfreesboro offers Mexican fast-casual cuisine including customizable burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Murfreesboro?

Chipotle is open every day from 10:45 AM to 11:00 PM.