Chipotle Murfreesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary conditions reported frequently.
Service Quality
Customers consistently noted rude and unprofessional staff, with many experiences of poor customer service and long wait times.
Food Quality
There were numerous complaints about food quality, including burnt items, missing ingredients, and small portion sizes.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about the restaurant being poorly run and staff not following proper procedures.
BP
Brittany Pittman
2 days ago
1.0
Don't go here. Can't speak to the food because we weren't served. There was no line. One woman was cleaning the good area as we walked up and a cahsier was standing there. We were not greeted, asked to wait for a second, or acknowledged. The two workers continued having a conversation while occasionally looking at us. Once the worker finished cleaning, she just said, "What you want?" And glared at us. I told her the first item and she continued to rudely ask about the order. We just walked out without finishing our order. This was 11:45 on 1/11.
JH
Jasmine H.
4 days ago
1.0
January 8, 2026, 4:00 pm.
I had the worst experience with a staff member here. The short, Black female, with colorful braids is extremely rude to every customer. She intentionally dropped my order on the floor and threw the bag in my hands after my order was re-bagged while giving me very rude facial expressions. Then, she proceeded to mutter slurs under her breath when I heard her clearly. This is not the first occurrence where this particular staff member has been extremely rude to customers. She is also seen multiple times in her phone when handling customers. I will be reporting this to corporate. I have yet to hear from the manager, Jade Williams, regarding this situation.
JD
Joeseph D
5 days ago
2.0
Burrito was alright, it’s honestly a 50/50 shot with this location. But the short girl with colored braids is a joke. Sitting on her phone in a customer’s face while they’re talking to her is CRAZY, and then being rude to the customer on top of that? Absolutely embarrassing work ethic. Not that it matters but we definitely won’t be back.
AM
Ashley McVay
Jan 2, 2026
1.0
This place is nasty, bathrooms are gross. The serving area and the kitchen was filthy. They are out of half of their stock way before closing. Choose another store. We walked right back out.
CN
Chase Newby
Dec 28, 2025
2.0
Needs new management. Never have enough workers so they have to close down the lobby more than normal. Card reader has been messed up forever and still hasn’t been fixed. Servings and quality are below par.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Murfreesboro offer?
Chipotle Murfreesboro offers Mexican fast-casual cuisine including customizable burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Murfreesboro?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Murfreesboro offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can customers place an order online for Chipotle in Murfreesboro?
Customers can order online through Chipotle's official app or at https://order.chipotle.com/.
What is the address and location context for Chipotle Mexican Grill in Murfreesboro?
It is located at 479 N Thompson Ln, Rutherford, Murfreesboro, TN 37129, inside the Turkey Creek Shopping Center.
Does Chipotle Mexican Grill in Murfreesboro support any special dietary or sourcing principles?
The restaurant follows 'Food with Integrity' principles focusing on responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Murfreesboro friendly and welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places are close to Chipotle that customers might find interesting or useful?
Nearby places include The House of News (a legal service), Serenity Smiles Dental Care, and Gordon Food Service Store (a grocery and bakery), which customers might visit before or after dining.
Are there other dining options near Chipotle in Murfreesboro?
Yes, nearby dining options include Bonefish Grill (seafood and American), Samurai's Cuisine (sushi and Japanese), The Pfunky Griddle (breakfast and brunch), Wingstop (chicken wings), Fresh Bite Restaurant (American), and La Cucina Italiana (Italian cuisine).
What nearby shops or services might customers visit around Chipotle in Murfreesboro?
Customers may find Big Frog Custom T-Shirts, Kam's Boutique for women's clothing, Sleep Outfitters, Devine Decor for furniture and interior design, Manpower Murfreesboro for employment services, and StretchLab for fitness nearby.