Order Accuracy
Numerous customers reported issues with incomplete or incorrect orders, including missing items and wrong food.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Customer Service
While some customers praised the friendly and attentive staff, others experienced rude service and long wait times.
Cleanliness
Several reviews noted cleanliness issues in the dining area and with food preparation.
Availability of Menu Items
Customers frequently mentioned that the location was out of key menu items, particularly roast beef.