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Arby's

4.0
(650 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2104 Memorial Blvd., Ste A, Murfreesboro, TN
37129, United States

Hours

Reviews

4.0
650 reviews
5 stars
333
4 stars
157
3 stars
69
2 stars
29
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with their meals.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, unresponsive staff, and long wait times.

Customer Experience

While some customers praised friendly staff and clean environments, others experienced rude service and unprofessional behavior.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a lack of attention to detail.

Inconsistency

Customers noted that experiences varied widely, with some visits resulting in great service and food, while others were disappointing.
  • GK
    Glenn Kilgore
    Feb 16, 2026
    1.0
    Clerk at drive through has a bad attitude!
  • DB
    Daniel Borrero
    Jan 28, 2026
    1.0
    I placed an order at tge drive thru. The fries were old and disgusting. They gave us the wrong sandwich and didn't give us 2 things in the order. I am not going back out in this cold. I am never going back to this location. The service has been going downhill for a while.
  • JL
    Jada Luurs
    Jan 21, 2026
    1.0
    Usually I really like Arby’s and I’m not left upset and wanting more. Me and my friend ordered both ordered chicken bacon Swiss sandwiches and much to our surprise both our sandwich’s lacked cheese and bacon.Which was the main point of getting this particular sandwich. I tried calling the store to let them know and received no answer. :(
  • JS
    Jennifer Sheridan
    Jan 19, 2026
    2.0
    Love Arby’s and was looking forward to trying this location but the food was awful, just brutal. Made us wait because “we’re making new fries” but I don’t know who got them bec ours tasted hours old. Our sandwiches were such a lukewarm temp we worried about food safety and threw them out. Gave 2 stars bec at least the drinks were the right temperature? So now we are enjoying our $20 sodas and wondering where can go to get something to eat that will be half decent bec we sure didn’t get it here.
  • SK
    Sara Kent
    Jan 17, 2026
    1.0
    I have left outstanding reviews in the past for this Arby's, but my last experience was terrible. I placed my order online when I was in the restaurant. Then I was told they do not make it any more even though it is on their menu on the wall. Because I was charged, there is basically nothing they can do about it except call their headquarters. My daughter has heard that story before and when you call the headquarters, their response is it is the store's responsibility to refund you. I am out $7.00 plus tax. This store should have put a piece of paper over the menu item on the screen if they are not going to offer it anymore.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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