Dairy Queen Grill & Chill

Reviews

• AB

  ana claudia pires bezerra

  Sep 27, 2025
  1.0
  Worst fast food place around. We had to wait at least 5 minutes to order, then another 10 to pay, and then another 20 to receive our ice cream. We ordered a blizzard, and it came completely liquid. Instead of the person saying that the machine was broken and that they weren't making it, they preferred to deliver larger sizes to make it better. The blizzard came completely liquid, it looked like milk, it was so liquid. Terrible place, terrible service.
• TT

  topper1296

  Sep 11, 2025
  5.0
  Insider tip that I didn't know about. You can ask for double toppings in a blizzard.
• LL

  Libuse Karich (LPK)

  Aug 29, 2025
  4.0
  We waited in drive through for over 15 minutes to get to window. We were asked to go wait at the yellow pole (bollard) after placing our order. We waited for 18 minutes before food was brought to us. She dropped it off and left immediately. Just quickly saying is this the order with the 6 pieces of chicken. Tried to call out to her but she was gone. We checked bag and only 4 pieces of chicken. We waited a couple of minutes thinking someone will be bring our drinks and ice-creams. Decided to go to drive through window. A guy asked us to drive up and he will get it sorted out. He looked at the receipt then called the girl. She looked right at me and said "I didn't know you wanted drinks and ice-cream" we were baffled. Does anyone actually pay for food, drinks, and ice-cream but just want the food? I was courteous and told her that yes we did want it. The guy who we assume was the lead was confused too. Anyway, he got us our drinks, ice-cream and 6 pieces of chicken. I told him we did get our chicken just not the full order. He said he wanted to make up for the mess. I would be happy to give just him the 4 stars.
• WG

  William Gibson

  Aug 23, 2025
  4.0
  Great ice-cream
• FC

  Frustrated Customer

  Aug 15, 2025
  1.0
  Unbelievable establishment. Came here with my mom for dinner after work and the wait was longer than 30 minutes. While ordering, the girl taking our order had an insane attitude and would not let my mom finnish she kept rushing everything. Even after the wait the order was wrong. We went in to fix it and had to wait even longer while the girls were in the back laughing, goofing off and worrying about door dashing themselves Taco Bell! My mom then decided she wanted to get a refund instead of just getting new ones because they were taking forever. They had the audacity to not take initiative to do anything to fix it but they just sat there and stared at us then looked at each other laughing. THEN they started talking crap about my mom for wanting a refund.Then they said they weren’t paying attention because they were trying to focus on closing however they still had time. This is ridiculous and those girls need to find a job that fits their maturity level. Ridiculous. This happened on August 15, 2025 at 10:20pm, three to four girls being rude from the beginning. I will not tolerate immature teens being rude to my mom absolutely not. They need to be fired I am so mad. Respectfully do better Mount Juliet Dairy Queen and especially with your staff!! If I could give 0 to negative stars I absolutely would. They better be lucky I did not speak up to them for treating my mom like that..

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