Business Details
About
Mexican Restaurant
Chipotle Mt. Juliet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
241 reviews
5 stars
99
4 stars
48
3 stars
21
2 stars
20
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food freshness, portion sizes, and inconsistent quality, with many stating that the food was often stale or not up to standard.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, lack of knowledge about the menu, and unprofessional behavior from employees.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Inconsistent Portions
Many reviews mentioned that portion sizes, particularly for meat, were smaller than expected, leading to dissatisfaction with the value for money.
- JMJennifer MelvinJan 1, 20261.0Placed call in order and pick up time was at 4:30pm. I arrived at 4:30 and they had not even started the order. I got the order at 4:40. This location had 1 couple eating their meal. While sitting inside, 3 individuals ordered in person and left with their food. I was told 1 person working mobile orders and 3 just standing around serving no one. Please teach your team to help each other. Who was managing this team at this time and not shifting payroll to the area that is busy!
- SSSoblessdDec 28, 20252.0To me if you go at 11:00 a.m. Fresh food but I went at 6:30 p.m. that was bare minimal food out bare minimal salsa left bare minimum everything left not only did they have very little to offer at 6:30 p.m. when I asked for a order off their menu the girl didn't even know what to put in it without me specifically breaking down everything that's in it so they don't understand their own menu That's not good service So no I won't be going back I will be making my own
- JRJoanne RobertsonDec 28, 20254.0This location is fast and efficient. The workers at the window are not chatty but they are nice. There's only been one guy who has been rude and I just matched his energy and was able to get through the transaction. Recently the food has been a little inconsistent in terms of freshness but the Guacamole is always good.
- BKBrett KeiperDec 14, 20251.0Went in and ordered a chicken bowl. When I was served a minuscule amount of of chicken, I asked for just a little more, which they provided. Upon getting ready to pay, it was about $5 more than usual. I asked why and they charged me for double chicken. I told them I did not order double chicken and was not going to pay for something I didn't order. They offered no resolution so I walked out. I guess they just tossed it in the trash. What they are doing is an unethical business practice. I won't be going back to this location.
- KFKeith FletcherDec 7, 20251.0This location sounds be shut down. They give Chipotle a bad name. Employees have negative attitudes like they are being bothered, they don't give you the same portions as other locations and their food is not as fresh as other locations. I've come here 4 times hoping for different, it's the same every time. Almsk for the manager, when you see him, you'll know why is a crap location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in Mt. Juliet?
Chipotle Mexican Grill in Mt. Juliet is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Mt. Juliet, TN?
It is located at 30 Old Pleasant Grove Rd, Wilson, Mt. Juliet, TN 37122, USA.
How can I place an order online for Chipotle Mexican Grill Mt. Juliet?
You can order online at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mt. Juliet prioritize the quality of their ingredients?
Yes, Chipotle uses only 53 real ingredients sourced responsibly from farms adhering to humane and sustainable practices, following their 'Food with Integrity' principles.
What types of food does Chipotle Mexican Grill offer?
They offer customizable menu items including burritos, bowls, quesadillas, tacos, and salads prepared with wholesome ingredients.
How can customers contact Chipotle Mt. Juliet for inquiries?
Customers can email TN.4510.Mt.Juliet@chipotle.com or call +1 615-754-2984 for any questions.
Are there any other dining options near Chipotle Mexican Grill in Mt. Juliet?
Yes, nearby dining options include Schlotzsky's, Cheddar's Scratch Kitchen, Culver's, Captain D's, Arby's, Subway, LongHorn Steakhouse, and McDonald's, providing a variety of cuisines.
What healthcare facilities are near Chipotle Mt. Juliet?
Nearby healthcare facilities include Mt. Juliet Dental Studio, Paddock Place Dental, Doctor's ValuVision, Visionworks, American Family Care, Optimum Hope Parkinson Wellness, Lifters Clinic, Alternative Approach, Priority Physical Therapy, The Therapy Gym, and CPR Nashville.
What nearby services could be useful for someone visiting Chipotle Mexican Grill?
Services like Firestone Complete Auto Care, Lowe's Home Improvement, CoinFlip Bitcoin ATM, and MJ Smokes Vape N Glass are nearby, offering automotive, home improvement, financial, and retail options.
Does Chipotle Mexican Grill Mt. Juliet have social media presence?
Yes, Chipotle can be followed on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and promotions.