Service quality is inconsistent, with many customers reporting long wait times, poor communication, and unprofessional behavior from staff.
Food Quality
Food quality varies significantly; while some customers enjoy the wings and burgers, others report cold, overcooked, or poorly prepared meals.
Cleanliness Issues
Several reviews mention cleanliness concerns, particularly in restrooms and dining areas, affecting overall customer experience.
Positive Staff Experiences
Despite negative feedback, some customers highlight exceptional service from specific staff members, indicating potential for improvement with training.
Management Concerns
Customers express dissatisfaction with management's responsiveness to issues, leading to a perception of neglect in customer service.
JP
Joshua Perona
3 days ago
2.0
Customer service here is dead. I waited for 10 minutes for someone to help me at the to go counter for an order I placed online, and they had so much attitutde for a request for some extra seasoning. There might have been 8 tables in the whole restaurant. It's a good thing I like their wings I guess.
TK
Tom Knapp
Nov 3, 2025
5.0
Had the usual BDubs experience. Good service, good wings. Asian Zing my go to.... main reason BDubs is my favorite.
JY
Joshua youssef
Nov 1, 2025
1.0
The service at the restaurant is very poor. They always take time to seat you and food is always late. Sometimes during peak hours they close out half the section of the restaurant expecting you to wait for other guests to leave for you to take your turn seat. The Food sometimes is good and sometimes is poor quality depending on the time you make it there. This restaurant is poorly managed and needs help with treating their customers the right way in order for them to come back.
TB
Teresa B
Nov 1, 2025
3.0
Placed online order for 20 boneless wings and wedges value bundle. We chose to get 3 flavors: jammin jalapeño, brown sugar heat, and Asian zing. Shorted us on the wings and only recieved 7 of each brown sugar heat and Asian zing, no jammin jalapeño
DC
Daniel Cruz
Oct 26, 2025
1.0
The food is very good, it's just the bad service and they don't answer the phone. They should be more professional.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Mt Juliet serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Mt Juliet?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
Where is Buffalo Wild Wings located in Mt Juliet?
Buffalo Wild Wings is located at 100 Adams Lane, Mt Juliet, Tennessee, 37122, US.
What is the contact phone number for Buffalo Wild Wings in Mt Juliet?
You can reach Buffalo Wild Wings at +1 615-773-9001.
What kind of establishment is Buffalo Wild Wings in Mt Juliet?
It is a sports bar and restaurant specializing in chicken wings and also provides takeout services.
Where can I find Buffalo Wild Wings online for Mt Juliet location?
You can visit their website at https://www.buffalowildwings.com/locations/us/tn/mt--juliet/100-adams-ln/sports-bar-216/ for more information.
Is there a hotel near Buffalo Wild Wings in Mt Juliet?
Yes, Hampton Inn & Suites Mt. Juliet is a nearby hotel, convenient for guests who want to stay close to the restaurant.
What other dining options are near Buffalo Wild Wings in Mt Juliet?
Nearby dining options include Waffle House, Cracker Barrel Old Country Store, Olive Garden, Quiznos, and Jimmy John's, providing a variety of cuisines.
Are there any healthcare facilities near Buffalo Wild Wings in Mt Juliet?
Yes, there are several healthcare facilities nearby such as Center for Spine Joint and Neuromuscular Rehabilitation, Oral Surgery Center, Select Physical Therapy, and DaVita Mt Juliet Dialysis.
Can I find any automotive or retail stores near Buffalo Wild Wings in Mt Juliet?
Yes, nearby retail and automotive stores include MAPCO gas station, Mattress Firm furniture store, Sherwin-Williams Paint Store, J&K Engines automotive repair, and Books-A-Million retail store.