Buffalo Wild Wings

3.9
1680 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
100 Adams Lane, Mt Juliet, TN
37122, United States

Hours

Reviews

3.9
1,680 reviews
5 stars
766
4 stars
405
3 stars
208
2 stars
112
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with many customers reporting long wait times, poor communication, and unprofessional behavior from staff.

Food Quality

Food quality varies significantly; while some customers enjoy the wings and burgers, others report cold, overcooked, or poorly prepared meals.

Cleanliness Issues

Several reviews mention cleanliness concerns, particularly in restrooms and dining areas, affecting overall customer experience.

Positive Staff Experiences

Despite negative feedback, some customers highlight exceptional service from specific staff members, indicating potential for improvement with training.

Management Concerns

Customers express dissatisfaction with management's responsiveness to issues, leading to a perception of neglect in customer service.
  • JP
    Joshua Perona
    3 days ago
    2.0
    Customer service here is dead. I waited for 10 minutes for someone to help me at the to go counter for an order I placed online, and they had so much attitutde for a request for some extra seasoning. There might have been 8 tables in the whole restaurant. It's a good thing I like their wings I guess.
  • TK
    Tom Knapp
    Nov 3, 2025
    5.0
    Had the usual BDubs experience. Good service, good wings. Asian Zing my go to.... main reason BDubs is my favorite.
  • JY
    Joshua youssef
    Nov 1, 2025
    1.0
    The service at the restaurant is very poor. They always take time to seat you and food is always late. Sometimes during peak hours they close out half the section of the restaurant expecting you to wait for other guests to leave for you to take your turn seat. The Food sometimes is good and sometimes is poor quality depending on the time you make it there. This restaurant is poorly managed and needs help with treating their customers the right way in order for them to come back.
  • TB
    Teresa B
    Nov 1, 2025
    3.0
    Placed online order for 20 boneless wings and wedges value bundle. We chose to get 3 flavors: jammin jalapeño, brown sugar heat, and Asian zing. Shorted us on the wings and only recieved 7 of each brown sugar heat and Asian zing, no jammin jalapeño
  • DC
    Daniel Cruz
    Oct 26, 2025
    1.0
    The food is very good, it's just the bad service and they don't answer the phone. They should be more professional.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Mt Juliet serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Mt Juliet?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.