McDonald's

3.4
850 reviews
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Business Details

817 N Main St, Mount Pleasant, TN
38474, United States
(931) 379-5151
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
817 N Main St, Mount Pleasant, TN
38474, United States

Hours

Reviews

3.4
850 reviews
5 stars
268
4 stars
176
3 stars
177
2 stars
81
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

The quality of food was inconsistent, with complaints about cold, raw, or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness.
  • TS
    T. Smith
    3 days ago
    5.0
    There wasn't a line & got my order promptly & left.
  • BD
    Bill D
    Jan 5, 2026
    5.0
    While I'm not a fan of the kiosks, and that's every store's kiosks, the staff here was friendly and service was fast. Smaller store, was quiet when I was there so I could sit and relax and not feel rushed to eat and run.
  • TG
    Traveling G's
    Jan 1, 2026
    5.0
    Easy McDonald’s. Ordered thru the app for pick up in the drive thru. Store was busy but they got us in and out in quick time. Order had customization and was correct. Our order was fresh and hot. Tasty and quick stop to get us back down the highway.
  • CC
    Concerned Customer
    Dec 18, 2025
    1.0
    I visited this location on my lunch break ordered a small meal and things were missing.I was told because I couldn’t come back immediately that there was very little they could do and then hung up the phone. (who can leave work a second time to correct someone else’s job?) If I came to your establishment and ate food and didn’t pay for it, you would call it stealing what is it called when you pay for something and then you do not receive goods paid for?
  • LL
    LilNad3
    Dec 16, 2025
    1.0
    this is the worst McDonald’s I’ve ever been to. It’s the worst management I’ve ever seen, it takes 15 minutes to get anything from this place. Every employee is rude. And good luck getting anything in cash because no one is at the front counter. They will see you, stare at you, and ignore you. not to mention that the bathrooms are disgusting, Dirty floors, and not to mention my food was raw. yes RAW. i will never be eating hear again and i highly advise everyone else to not go near this place.
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Mount Pleasant, TN?

McDonald's in Mount Pleasant, TN is open daily from 5:30 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 10:00 PM on weekdays and Sunday, and stays open until 11:00 PM on Fridays and Saturdays.