McDonald's

3.4
838 reviews
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Business Details

817 N Main St, Mount Pleasant, TN
38474, United States
(931) 379-5151
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
817 N Main St, Mount Pleasant, TN
38474, United States

Hours

Reviews

3.4
838 reviews
5 stars
261
4 stars
174
3 stars
176
2 stars
80
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, both in drive-thru and dine-in experiences.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the service.

Food Quality

The quality of food was inconsistent, with complaints about cold, old, or poorly prepared items.

Cleanliness

Numerous reviews mentioned unsanitary conditions in the restaurant, including sticky floors and trash.

Service Speed

Customers frequently noted slow service, particularly during busy times, leading to long wait times.
  • WG
    wolf anime girl
    Nov 5, 2025
    3.0
    I'm doing three stars because I go five to six days out of the week and More than half of those times my fries are always dumped out in my bag or Happy meal....can we please learn how to place the items in the bag without dumping the fries out!
  • DB
    David Bolton
    Nov 1, 2025
    5.0
    One of the few McDonald's that always gets my order correct.
  • YM
    Yareth Molina
    Oct 31, 2025
    1.0
    Lamentable no puedo dar una puntuación mas baja. El peor en atención al cliente.
  • KC
    Kayla Carter
    Oct 19, 2025
    1.0
    This place doesn’t deserve any stars! If you all are going to be rude to customers then find another job! It’s ridiculous how you all give cold burgers and fix your sandwiches like CRAP! They put no effort into anything!
  • WG
    Wheelin' Guy
    Oct 15, 2025
    1.0
    Worst Mcds ever. Walked in, sticky floors, trash on tables and floor. Smells like homeless people. Issues with kiosk to order (and they were very stick too like kids wiped their nasty hands all over). Waited 10 minutes to get assistance even though EVERY employee looked directly at me and never asked if I needed assistance. No one at the front counter and refused to take my order at front counter. After receiving the order left and checked my bag in my vehicle. Issue with simple order. Went through the drive thru. Kid at the 2nd window heard me out and got a replacement. Handed me my bag. VERY VERY poor attitude from start to finish. I let him know too and blankly stared at me and slammed the window. For this mcd being in Mt. "Pleasant" it wasn't very pleasant... How is this place still open!?!? Terrible place "ZERO STARS"
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Mount Pleasant, TN?

McDonald's in Mount Pleasant, TN is open daily from 5:30 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 10:00 PM on weekdays and Sunday, and stays open until 11:00 PM on Fridays and Saturdays.