Taco Bell

3.7
201 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 10989 Lebanon Road in Mount Juliet. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10989 Lebanon Road, Mount Juliet, TN
37122, United States

Hours

Reviews

3.7
201 reviews
5 stars
84
4 stars
44
3 stars
27
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several instances of orders being incorrect or incomplete.

Food Quality

Many reviews mentioned subpar food quality, including cold items, incorrect ingredients, and unsatisfactory preparation.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Customer Experience

Mixed experiences with customer service; some praised friendly staff while others highlighted poor communication and long wait times.

Order Accuracy

Frequent complaints about missing items and incorrect orders, indicating a lack of attention to detail.
  • DL
    Darren Lynch
    6 days ago
    1.0
    Tried their drive thru here in Mt Juliet. Got home they literally dumped my tacos. Unwrapped in my bag. Swore I'd not go back. Just ordered ubereats from same location. There was no meat in my tacos, burrito supreme or taco belle grande. Bad service. Absolutely a rip off!! Terrible spirits
  • HB
    hayley brassard
    Sep 29, 2025
    4.0
    I eat chicken quesadillas about three times a week and today my second quesadilla smelled like cigarette smoke, the quesadilla was overall fine just the smell coming off of it make it difficult to continue to eat
  • EE
    Emi
    Sep 25, 2025
    1.0
    So I’ve never had such a terrible experience anywhere. I never received my order so I called the store where I was first told they didn’t have my order, another store did. After calling around I was told they were the only store to have my order. I called back and they admitted to having it and then the lady who I was speaking to handed over the phone to another girl who I assumed was the manager. She was incredibly rude and she continuously kept cutting me off. She kept trying to explain that they were not able to see my information which I understood but I asked do I go to support for a refund or can they issue it, she never answered my question, instead she felt the need to keep interrupting me to make a point I’m not worried about. Her tone and behavior is disgusting she clearly needs further training. I asked what her name was and clearly she was too embarrassed to give it to me because she then abruptly put me on hold then hung up on me. I called back twice and they never picked the phone up. If you’re going to treat people disrespectfully don’t be embarrassed and refuse to give them your name lmao. She needs to be fired, I had pleasant experiences multiple times in the past, but I will not order from the location again because of tonight.
  • MB
    Michael Boyd
    Sep 8, 2025
    5.0
    Service was a little slow but they had no shows on staff. Manager handled it like a trooper!
  • HS
    Hannah Standal
    Aug 20, 2025
    1.0
    Asked for avocado ranch and when checking my bag before leaving noticed that we only got avocado salsa verde which was not what we asked for. When asking for avocado ranch the worker argued and stated rudely it was in the bag I pulled out the packets and stated that was not avocado ranch and she said “it’s the same thing” I asked for the correct one in the container and she rolled her eyes and pitched an attitude like I was being an inconvenience even though she had no problem charging me extra for the sauce. Finally she got the correct sauce and handed it to me with an attitude. You can clearly see they are not the same thing. It would be one thing if I wasn’t charged for the sauces. If you don’t like your job I suggest leaving. It’s not that hard to just be a nice person!!!

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on 10989 Lebanon Road?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Where is the Taco Bell located in Mount Juliet?

The Taco Bell is located at 10989 Lebanon Road, Mount Juliet, TN 37122, USA.