Sonic Drive-In

3.2
1044 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mount Juliet, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3655 N. Mount Juliet Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3655 N. Mount Juliet Road, Mount Juliet, TN
37122, United States

Hours

Reviews

3.2
1,044 reviews
5 stars
339
4 stars
188
3 stars
163
2 stars
91
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive ordering systems, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted cold, poorly prepared, or incorrect food orders, with some items described as stale or not matching menu descriptions.

Staffing Problems

Several customers noted that the location appeared to be short-staffed, impacting service speed and quality.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
  • LK
    Libuse Karich
    Jan 4, 2026
    1.0
    We went to get a sundaes. Pressed button, a voice said very sharp and loud "Yup" after saying what I wanted, silence just a lot of background conversation. After 2 minutes, another voice asked "What is your order?" I said my order again. This time a lot of giggly voices and then silence. I looked at the board, no action going on. I decided to drive to another fast food on Lebanon road. We will never go to Sonic ever again. It is not my way to give a bad review but this was simply awful.
  • MM
    Marteasa
    Jan 1, 2026
    5.0
    Very quick service and hardly anyone there considering it was a holiday!
  • EH
    Elijah Hosse
    Dec 15, 2025
    2.0
    I'm more likely to frequent places that demonstrate care for their employees. When you have touch screens that don't work and don't allow me to tip your carhops it speaks volumes. My food and service are going to be better if your employees are happy!
  • RD
    Ryan & Rhonda Day
    Oct 30, 2025
    1.0
    First time visit to Sonic for Breakfast. I ordered the Ultimate Meat and Cheese burrito. It's supposed to have • Eggs, Zesty Cheese Sauce, Bacon, Tots, Shredded Cheddar, Cheese, Sausage, Tortilla. It was pathetic. One strip of bacon smaller than the picante packet and it was smaller than a McD's burrito. I included the receipt to prove the order. The order screen wasn't working either. You couldn't tap very much on the screen. The staff member was nice enough though, with a smile.
  • SC
    shelby cost
    Oct 22, 2025
    1.0
    absolutely rude and attitude filled staff. it took about 15 minutes to get our food. during that time there was people riding around the parking lot recklessly and employees encouraging it. lots of yelling outside as well. when we finally got out food we got even more attitude and not only was all the food cold, my tots were stale. any other place woulda be better. not worth ur time or money.