Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mount Juliet, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 713 Mt. Juliet Rd (providence) for the ultimate SONIC experience!
Location
Hours
Reviews
2.7
737 reviews
5 stars
178
4 stars
119
3 stars
75
2 stars
63
1 star
302
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 20 minutes, even when few cars were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staff Attitude
Numerous customers described staff as rude or unprofessional, contributing to a negative dining experience.
Operational Issues
Frequent complaints about the location being closed during posted hours and problems with the mobile ordering system were noted.
Food Quality
Food quality was inconsistent, with reports of cold, hard, or improperly prepared items.
- AMAnthony MontgomeryDec 31, 20252.0I request in cameras review of the process of my order being made for clearly this is a violation of business standards as well created a health hazard for my child
- AMAndy McGowanDec 28, 20251.0Slowest location ever, waited about 37 minutes and the food came out cold and stale, needs better customer service!
- AAAli AleneziDec 24, 20255.0I like Sonic all food is very good
- JFJames FitzhughDec 4, 20251.0I saw a lot of bad reviews before I went today and thought they were a long time ago. I got my food within 5 minutes and the guy was very nice. Then I started eating my burger and fries. The bun on the burger was hard and the fries were almost cold. I threw it away and went somewhere else. Don't go here, the reviews are true.
- SAS AsherNov 27, 20254.0It was so nice to get great service from Sonic! This is not my local store and it was a refreshing change. I ordered ahead on the app, it was ready almost when they said it would be AND THE ORDER WAS HOT AND CORRECT, something the Smithville store can't seem to ever do. Nicely done, Sonic!