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Sonic Drive-In

2.7
(740 reviews)
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Business Details

713 Mt. Juliet Rd (providence), Mount Juliet, TN
37122, United States
(615) 758-7921
http://www.sonicdrivein.com/locations/us/tn/mount-juliet/713-mt--juliet-rd-(providence)/store-6028
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mount Juliet, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 713 Mt. Juliet Rd (providence) for the ultimate SONIC experience!

Location

Sonic Drive-In
713 Mt. Juliet Rd (providence), Mount Juliet, TN
37122, United States

Hours

Reviews

2.7
740 reviews
5 stars
178
4 stars
119
3 stars
76
2 stars
62
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for orders, often exceeding 20-30 minutes, even when few customers were present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Operational Issues

Frequent complaints about the app not working, staff shortages, and inconsistent hours of operation were noted, indicating poor management.

Food Quality

While some customers enjoyed the food, many reported that it was often cold, stale, or poorly prepared.
  • LH
    Lisa Henry
    Feb 25, 2026
    3.0
    Evetime I goes there they always mess up my orders. So it been awhile since I been back there
  • KL
    Kristina Long
    Feb 19, 2026
    1.0
    Worst sonic i have ever visited
  • KK
    Kevin Kozan
    Feb 7, 2026
    1.0
    So much for “fast food” I placed an order through the app 20 minutes ago and I’m still waiting for the order to come out…
  • SB
    Savannah Burrell
    Jan 29, 2026
    1.0
    The slowest sonic I have ever been to. I prepaid on the app for one large soda and waited 20minutes for it to be brought out after I arrived today and checked in. Still never got it because I was not going to waste anymore time waiting and there is no way to get my money back.
  • AM
    Anthony Montgomery
    Dec 31, 2025
    2.0
    I request in cameras review of the process of my order being made for clearly this is a violation of business standards as well created a health hazard for my child
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Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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