McDonald's

3.4
714 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 S Mount Juliet Road, Mount Juliet, TN
37122, United States

Hours

Reviews

3.4
714 reviews
5 stars
267
4 stars
130
3 stars
96
2 stars
56
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly mentioning a manager who was dismissive and unprofessional.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Customers frequently complained about the quality of food, citing cold, stale, or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions in the dining area and play area.

Speed of Service

Service speed was inconsistent, with some praising quick service while others experienced long wait times.
  • AB
    A B
    5 days ago
    1.0
    I will not be returning. I’m at the counter waiting for someone to take my order and they are just not even acknowledging me. I just left and went over to Panera bread where I’m always acknowledge.
  • BR
    Bill Ray
    Nov 15, 2025
    2.0
    Drive thru at 9pm took forever seemingly to only get Luke warm fish filet and near warm fries with a bad tasting sprite obviously from a dirty coke freestyle machine. What the what?!?? You pay top dollar prices for scrappy food AND service. So mcD's sends a dead end link as basically no nothing type response to try and fake a response or take it off line so no one can see that they didn't do anything but go through the motions. Cut the clown act, be responsible and make things right. If you worked as hard to take care of customers as you do to dodge and not make things right McD's wouldn't be scrambling to try find out why they've lost so much business!!! It'll be some time before we consider coming back that's for sure.
  • DK
    Deborah Kahler
    Nov 11, 2025
    4.0
    Depends on location and time if day, unfortunately!!!!
  • LK
    Libuse Karich
    Nov 11, 2025
    4.0
    It's McDonald's same as everywhere. However, this was really fast and fries were nice and hot. Prices are of course crazy for what once used to be the most affordable fast food.
  • LC
    Leandro Castellano
    Nov 2, 2025
    1.0
    Bad service, wrong food, no attention……..

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 625 S Mount Juliet Road?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.