Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, particularly mentioning a manager who was dismissive and unprofessional.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Customers frequently complained about the quality of food, citing cold, stale, or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions in the dining area and play area.
Speed of Service
Service speed was inconsistent, with some praising quick service while others experienced long wait times.
AB
A B
5 days ago
1.0
I will not be returning. I’m at the counter waiting for someone to take my order and they are just not even acknowledging me. I just left and went over to Panera bread where I’m always acknowledge.
BR
Bill Ray
Nov 15, 2025
2.0
Drive thru at 9pm took forever seemingly to only get Luke warm fish filet and near warm fries with a bad tasting sprite obviously from a dirty coke freestyle machine. What the what?!?? You pay top dollar prices for scrappy food AND service.
So mcD's sends a dead end link as basically no nothing type response to try and fake a response or take it off line so no one can see that they didn't do anything but go through the motions. Cut the clown act, be responsible and make things right. If you worked as hard to take care of customers as you do to dodge and not make things right McD's wouldn't be scrambling to try find out why they've lost so much business!!! It'll be some time before we consider coming back that's for sure.
DK
Deborah Kahler
Nov 11, 2025
4.0
Depends on location and time if day, unfortunately!!!!
LK
Libuse Karich
Nov 11, 2025
4.0
It's McDonald's same as everywhere. However, this was really fast and fries were nice and hot. Prices are of course crazy for what once used to be the most affordable fast food.
Which payment methods are accepted at this McDonald's location?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's using a mobile app?
You can order through the McDonald's App available on both the Apple App Store and Google Play Store, or use the online ordering link provided.
What services are provided at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants can I visit around McDonald's at 625 S Mount Juliet Road?
Nearby fast food options include Sonic Drive-In, Firehouse Subs, Moe's Southwest Grill, Little Caesars Pizza, Papa John's Pizza, and Blue Coast Burrito, offering a variety of cuisines to consider before or after your visit.
Which nearby places can help with shipping and banking needs?
You can visit UPS Authorized Shipping Outlet for delivery services and Wilson Bank & Trust for financial services, both located near McDonald's on S Mount Juliet Road.
Are there any beauty and wellness services near McDonald's in Mount Juliet?
Yes, nearby beauty and wellness options include E.K STUDIOS SALON, MzG's Lovely Nest, Mt Juliet Nails, Great Clips, Pinnacle Dermatology - Mt. Juliet, and inTune Chiropractic Clinic.