McDonald's

3.5
1045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
126 N Mount Juliet Rd, Mount Juliet, TN
37122, United States

Hours

Reviews

3.5
1,045 reviews
5 stars
389
4 stars
208
3 stars
168
2 stars
83
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly staff while others faced rude or unhelpful employees.

Food Quality

Many reviews highlighted issues with food freshness and accuracy of orders, including overcooked items and missing components.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their experience.

Atmosphere

The location is undergoing remodeling, leading to a noisy environment and lack of seating, which affected customer comfort.

Drive-Thru Efficiency

Drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.
  • JT
    Jay Teague
    Oct 16, 2025
    2.0
    We ordered breakfast at 10:28am and got to the Window and the said breakfast was over we can refund your money. What a joke
  • CF
    Chris Fry
    Oct 5, 2025
    3.0
    Very inconsistent on breakfast sandwiches. Often muffins or biscuit dry and overcooked. Last several visits they get the order incorrect.
  • FW
    Frank Wilke
    Sep 18, 2025
    4.0
    Currently being remodeled, no seating or inside restrooms. Very noisy due to work.
  • MN
    Michelle Norris
    Aug 26, 2025
    2.0
    I didn't go inside sp as far as atmosphere i cannot truly rate it. The employees were probably the most delightful compared to the usual McDonald's employees. The food at this McDonald's was subpar, however it is typical considering they are located right off the freeway and cater to people flying bye (for example: me). Knowing moat of us won't be back, it is easy to either mess up, over cook or under cook food and send us on our way. This McDonald's was not any different. I ordered and 2 eggMcmuffins & both English muffins felt like hockey puck🤷🏼‍♀️
  • JR
    James Roberts
    Aug 17, 2025
    1.0
    Strongly recommend to keep your bathroom clean within 30 minutes to an hour. That looks disgusting.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-through at 126 N Mount Juliet Rd?

The drive-through is open daily from 5:00 AM to 11:00 PM.

When is McDonald's at this location open for dine-in or pickup?

McDonald's is open every day from 5:00 AM to 11:00 PM for dine-in or pickup.