McDonald's

3.4
859 reviews
Get DirectionsCallWebsite

Business Details

11279 Lebanon Rd, Mount Juliet, TN
37122, United States
(615) 773-7061
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11279 Lebanon Rd, Mount Juliet, TN
37122, United States

Hours

Reviews

3.4
859 reviews
5 stars
285
4 stars
186
3 stars
133
2 stars
75
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor service when trying to resolve these issues.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times for food.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and concerns about food handling.

Food Quality

While some customers praised the freshness and quality of the food, others reported receiving cold or poorly prepared items.
  • ZS
    Zach Sweet
    Oct 23, 2025
    1.0
    The lady on the drive thru speaker does not speak very good English. Very frustrating
  • EB
    Enoch Bunch
    Oct 8, 2025
    3.0
    Every time I've visited here they never get my order right. Something is either wrong or missing from the order.
  • AF
    Angel Fowler-Watts
    Sep 30, 2025
    4.0
    I like this place, we typically swing in for sausage burritos for the kids and they love it. My egg McMuffin is always the same, quality control is spot on. That is always appreciated. There is a remodel going on now, that will be nice when completed.
  • MM
    makenzie mumaw
    Sep 22, 2025
    1.0
    The worst experience I’ve had as a doordasher! I would never come here to purchase anything! Staff is unbelievably rude ignored and entire line of people couldn’t get a single one of them to come help! One person could be heard SCREAMING “can I clock out now” instead of jumping in and helping they walked slow as a turtle around “helping”. I would have sent them home so fast after the attitude they showed! Unbelievably annoyed at this location. The manager is a total jerk he screamed “DOORDASH” I went to the counter and he walked away from me when I tried to claim items. Manager needs management classes and staff needs help. Witnessed an employee placing happy meal boxes on the floor and then stacking them together meaning the floor box was now on the inside of other happy meal boxes DISGUSTING!
  • CG
    Carlos García
    Sep 21, 2025
    5.0
    Hablan español
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 11279 Lebanon Rd, Mount Juliet, TN?

McDonald's at 11279 Lebanon Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I order delivery from this McDonald's location, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.