Brand Certified
McDonald's
3.4(877 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11279 Lebanon Rd, Mount Juliet, TN
37122, United States
Certified by McDonald's • Mar 01, 2026
(615) 773-7061
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
877 reviews
5 stars
293
4 stars
187
3 stars
135
2 stars
75
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty dining areas and reports of roaches.
Management Problems
Feedback indicated a lack of effective management, with complaints about staff training and handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, particularly breakfast options.
- JMJay McLeanFeb 20, 20261.0This location is consistently disappointing. The food is usually room temp and barely edible. There is hardly anyone at the counter. The ONLY reason we go there is because my kids like the play place. I regret visiting this restaurant every time I go there. The location on South Mt. Juliet Rd. is much better, go to that McDonald's instead.
- BSBrittney SeayJan 26, 20261.0They don’t get your order right it’s not fresh ask for a fish fillet meal, they gave me a 20 piece chicken nugget instead, I’m pissed I will not eat at this location anymore and the food is nasty 🤮 cold 😡
- JJJamibabi27Jan 23, 20261.0Manger on duty tonight was very aggressive and unprofessional. I understand customer service but this was above and beyond let’s just say an hour to close she refused to make our food. I feel we were single out and harassed will not be going back
- BRBubbles ReturnJan 22, 20265.0Great drive through window service. Fast food done right. Coffee is fantastic. Love the new breakfast combos. Yummy and priced right
- DWDennis WholeyJan 11, 20261.0Something wrong order online for pickup is cheaper than ordering in store... something is wrong here... when I asked they didn't seem to have an answer but prices go up.... I checked while in the store... yea Did message owner and will not visit any of their franchises... ill figure them out.... UPDATE THEY CLAIM THE APP GIVES A DISCOUNT TO USE IT, YES IF YOU HAVE THE POINTS ON THAT APP MY PERSONNEL APP DOES NOT GIVE ME ANY DISCOUNT my wife does because she uses it daily for grandaughter... I will never ever patronize any franchise owned by grayfamily... per their receipts.. straight up theft is all I see, but your choice, id find another mcdonalds not owned or operated by them
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 11279 Lebanon Rd, Mount Juliet, TN?
McDonald's at 11279 Lebanon Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's offer drive-through service and what are its operating hours?
The McDonald's drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What types of payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both Apple and Android platforms.
Where is this McDonald's located?
It is located at 11279 Lebanon Rd, Mount Juliet, TN, 37122, USA.
What nearby places can I visit around McDonald's at 11279 Lebanon Rd?
Nearby places include Starbucks for coffee, Publix grocery store for shopping, and Burn Boot Camp for fitness activities.
How can nearby gas stations like MAPCO or Circle K help customers visiting this McDonald's?
Customers can easily refuel their vehicles before or after visiting McDonald's, making it convenient to combine errands like fuel and meals in one trip.
Are there any nearby health or wellness facilities customers can visit near McDonald's?
Yes, STAR Physical Therapy and A & A Physical Therapy are nearby for physical therapy, and Twin Lakes Dental Care offers dental services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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