Chipotle North Mount Juliet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
1. Food portions way smaller than before, as well as comparing advertising pictures to what you actually get.
2. Placed 2 bowl orders on the app, sent employee to go get the food, comes back with 1 bowl inside. I sent her back to get her bowl, with a screen shot of the order, and they called her a liar, and embarrassed her in front of other customers.
3. Not only was the amount of food little, it had barely any chicken, maaaaybe 6 pieces in total, and definitely was not the advertised amount of protien they promote.
CC
C Cherry
Jan 3, 2026
1.0
Staff was slow and did not seem interested in customers. Check out couldn't make change so no change was given. The manager was very young and was absolutely no help. After leaving this store we looked at menu and realized our meals were shorted on the chips and drinks included with meal. Will never go back.
CR
Chad Richards
Dec 18, 2025
1.0
We have been eating here since they opened and it has consistently gone down hill, last night was the final straw. I ordered my normal salad and it did not even fill up the bowl. We found out after ordering they were out of white rice and it would be 20 minutes to get more....How does a texmex place run out of white rice. I asked for one meat and got another type. The grilled veggies were chard to a crisp.
The restaurant has continued to be dirtier every time we go in the restaurant. Trash and food on the tables and no one wiping them off.
The staff at one point was very attentive but now half of them are on their phones and the other half are always on break.
I was once very excited for this location to open but last night was the final straw.
SV
Steve Vollman
Nov 22, 2025
1.0
Never had any location charge me for getting the sour cream and salsa on the side. But here it’s evidently $1.60 each with the excuse that they charge if they are short on supply. No sign they would do such and by charging does absolute nothing to deter from using the limited supply they have. Need some follow up training at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in North Mount Juliet serve?
Chipotle Mexican Grill offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 11381 Lebanon Rd, Mount Juliet?
Chipotle is open daily from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle North Mount Juliet?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or their mobile app available on the Apple App Store.
Does Chipotle Mexican Grill offer any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What is the contact email for Chipotle Mexican Grill at this location?
You can contact them via email at TN.4713.NMountJuliet@chipotle.com.
Where is Chipotle Mexican Grill located in Mount Juliet, Tennessee?
It is located at 11381 Lebanon Rd, Wilson neighborhood, Mount Juliet, TN 37122, USA.
Are there other restaurants near Chipotle Mexican Grill at 11381 Lebanon Rd?
Yes, nearby dining options include Granny's Kitchen (American cuisine), Keke's Breakfast Cafe, Domino's Pizza, Hibachi Jr., Smiley Thai and Sushi, and Krystal.
What nearby services can customers access when visiting Chipotle in North Mount Juliet?
Nearby services include banking at Truist, Chase Bank, and Volunteer Bank; automotive services at Valvoline Instant Oil Change and NuBrakes Mobile Brake Repair; and haircare at Stylemasters.
Are there any nearby retail shops or markets close to Chipotle in Mount Juliet?
Yes, customers can visit Mt Juliet Market for gifts and groceries, Memories Consignment Shop for clothing, and electronics stores like Cellular Sales and Verizon nearby.
Can customers explore dining options before or after their meal at Chipotle in the area?
Certainly, there is a variety of nearby restaurants such as Granny's Kitchen for American cuisine, Hibachi Jr. for Asian food, and Smiley Thai and Sushi for Thai and sushi options.