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Subway

3.9
(293 reviews)

Business Details

(423) 357-1900
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mount Carmel Subway® Restaurant at 420 West Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
420 West Main Street, Mount Carmel, TN
37645, United States

Hours

Reviews

3.9
293 reviews
5 stars
151
4 stars
66
3 stars
25
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly with food preparation areas and dining spaces.

Order Accuracy

There were frequent complaints about incorrect orders and difficulties with online ordering, leading to customer frustration.

Staff Attitude

Staff attitude was inconsistent, with some employees being described as friendly and helpful, while others were noted for having a negative demeanor.
  • KS
    Katy Shoff
    Jan 22, 2026
    1.0
    Ordered a footlong chicken bacon ranch sub from here on 1/22/26 through Doordash, I was given old hard stale bread, paid for extra cheese and barely got a tiny pinch of cheese or any ranch, sandwich was cold like the chicken wasn’t even heated up, and the tomatoes were rotten and mealy. My sub was not taped shut nor was the bag it was in, which means my food could have been tampered with. This Subway has been consistently bad food quality wise and customer service wise. I paid almost $40 to have this sandwich delivered and this is what I get? Doordash only wanted to refund me $3. Done with this Subway and with Doordash.
  • CC
    Cecil Cole
    Sep 30, 2025
    5.0
    Subway is great, especially if you got some coupons!🖖
  • SW
    Stephen Woods
    Feb 28, 2024
    5.0
    The food was delicious and shannon was awesome. Best Subway I have ever been to.
  • KM
    Kim M
    Mar 16, 2021
    5.0
    The night employees @ this location are amazing. Even when they are exhausted and can't hide it, they still go out of their way to make you happy.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Mount Carmel, TN?

The Subway restaurant is located at 420 West Main Street, Hawkins, Mount Carmel, TN 37645, USA.

What are the operating hours for Subway at 420 West Main Street?

Subway is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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