Location.com logo
Brand Certified

Arby's

3.7
(207 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10465 Lonesome Pine Trail, Mosheim, TN
37818, United States

Hours

Reviews

3.7
207 reviews
5 stars
92
4 stars
38
3 stars
29
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or lacking in freshness, particularly with sandwiches and fries.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

The restaurant was frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.

Customer Experience

While some customers had positive experiences with friendly staff and good food, others expressed frustration with management and service inconsistencies.
  • TC
    Travis Cooper
    Feb 7, 2026
    4.0
    Good food, Friendly service.
  • JL
    Joshua Lancaster
    Feb 6, 2026
    3.0
    Ordered the reuben meal. Sandwich was cold. Meat was cold and bread was not toasted or even warmed and cheese was hard.
  • DA
    Diana Andrews
    Dec 5, 2025
    3.0
    They forgot my fries or they gave them to someone else.
  • HS
    Hunter Sharp
    Oct 25, 2025
    1.0
    DO NOT STOP HERE!!!!! I've given this place more then 4 tries and it was worse everytime. The soda to start it is never mixed right there is always something off with it they taste like seltzer water. The sandwiches I've had the Swiss, the regular roast beef and the cheddar and beef and they all taste like they leave the meat on the counter and microwave it. The fries no matter what time of the day they are never fresh they are always soggy. And I've just had the white cheddar Mac and cheese for the first time it is terrible first they forgot to put it in our bag and then after we asked for it we could hear them just put it in the microwave for a minute it was barely warm and it tasted like bad Alfredo sauce with mushy macaroni. Again do not try here I love the love's though if you have to get food get it there.
  • SF
    Sheanna Ferrell
    Sep 20, 2025
    5.0
    The employees are always so friendly and eager to assist you. The food is hot and delicious and they are open 24 hours. They start serving breakfast at 4 a.m. but you get the choice of breakfast or dinner because they offer a full menu during breakfast hours. Atmosphere is pleasant and quiet and the parking lot is easily accessible and clean as well as the restaurant. I will definitely recommend this location to anyone in the area. Stop in and order the #1 Beef and Cheddar Combo (you can't go wrong with the beef and cheddar, it's a classic) and an apple or cherry turnover. You won't be disappointed.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others