Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
200 reviews
5 stars
86
4 stars
35
3 stars
13
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews highlighted problems with food freshness, including cold and overcooked items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor treatment.
Cleanliness
Some customers noted cleanliness issues in the restaurant, particularly with food preparation areas.
Speed of Service
There were multiple complaints about slow service, especially in the drive-thru.
- SSSteven ScottNov 16, 20255.0Every time I've been here, the staff have been very courteous and the food was fresh and delicious. I especially like how neat they prepare the burgers. A lot of places just slap something together because they're in a hurry but here it seems they can work quickly AND prepare your food in a presentable way.
- CHCarson HopsonNov 15, 20251.0Billion dollar company charging for sauces😂. Also got a Large Strawberry Lemonade and they gave a Mango. Food was trash.
- THTarrah HanceNov 13, 20255.0Great customer service!
- 0001ZipangOct 25, 20251.0Don't even bother. I have frequented this wendy's multiple times out of a craving for a burger. That is my mistake because this wendy's will always screw up my burger. I've filed complaints and sent to corporate at this point but it doesn't matter. I ask for a plain son of baconator and every time without fail. Outside of the stars aligning and the prophecies foretelling, they slam as much ketchup and mayonaise as possible on the thing and then tell me or my dad picking it up with a flat straight face. "yes it's plain! I made sure!" Over the last 2-3 years it's been this way. I don't even know why I bother. Next time I'll just spend the money and go to applebees or freddy's nearby. Heck I may just order something like a chicken sandwhich and maybe then that's the secret to getting a son of baconator plain. I only go to this play when a family member wants something from there, but at this point I'm tired of paying 8 bucks for them to not even bother to read a mobile app order then lie straight to my face. I'm sure the manager will send me another apology ridden e-mail or call. offer me 10 dollars in credit to get a son of baconator with ketchup and mayonnaise again. Nothing will change. Just don't even go to this location. I don't think I'll go to one ever again. Honestly don't even bother with wendy's with all the choices around you.
- SSSnazzyPenguinOct 16, 20251.0The lettuce I got on my sandwich is nasty. It's gone beyond just getting that orangy rusty stage it's wilted, brown grey, and falls apart in my fingers. Edit : Added a photo for comparison. Bagged shredded lettuce that has been in my fridge for a week from taco night (top pile), the lettuce I got on my sandwich (bottom pile).
Frequently Asked Questions About Wendy's
Is 864 - 13497 4388 Erica Green Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Morristown, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Morristown, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 616-0048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 864 - 13497 4388 Erica Green Wendy’s serve breakfast?
Yes, this Wendy’s location in Morristown, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 4388 Erica Green Circle, Morristown, TN?
The drive-thru is open Monday through Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Morristown, TN?
Yes, delivery is available by using the Wendy's app or visiting order.wendys.com and entering your location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the dining options available at this Wendy's?
You can dine-in, use the drive-thru, or order delivery; curbside pickup is not available here.
How can I contact this Wendy's location for feedback or questions?
You can call (423) 616-0048 or contact the Customer Care team via the Wendy's Contact page or their Customer Satisfaction Survey online.
Where can I find the menu and nutrition information for this Wendy's?
Visit the menu website or use the mobile app to view menu options and nutrition details, which update as you customize your order.
Are there any nearby restaurants where I can try different cuisines around Wendy's?
Yes, nearby you can find Huey Magoo's for American chicken, Fazoli's for Italian and pizza, and Chili's Grill & Bar for American cuisine.
Is there a car wash near Wendy's for convenience while dining or waiting?
Yes, Wash N' Roll Car Wash and Tidal Wave Auto Spa are nearby, so you can get your car cleaned while enjoying your meal.
What other nearby amenities can I visit near Wendy's at 4388 Erica Green Circle?
There are several nearby options including Beverly's Ice Cream for desserts, ALDI supermarket for grocery shopping, and Lux Nail & Spa for beauty services.