Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Morristown Subway® Restaurant at 2788 W Andrew Johnson Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
195 reviews
5 stars
99
4 stars
47
3 stars
14
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including stale bread, poorly made sandwiches, and missing ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and clean environments.
Management Issues
There were complaints about management, including unresponsive managers and lack of proper training for staff.
- BMblansig mercadoOct 12, 20255.0Buen sabor
- MTM TrAug 14, 20251.02nd bad experience. 1st time they charged me double for chips. This time both workers very rude and had "careless " attitude. 1pm had no black olives or sweet tea. I was told corporate would not allow them to brew tea anymore and the olives were recalled. The entire cold drink cooler was empty. Sandwich maker literally threw items on my sub with only 2 tomatoes. I asked for more and he reluctantly threw 2 more on. Then proceeded to use his hands to squish my sub into the wrapper. When I asked for sweet iced tea I was told they are not allowed to make it anymore. No apology, no customer service. I walked out and left the sub. Never be back! Don't know how they stay in business.
- RWRichard WarrenJul 2, 20251.0We started ordering our sandwiches. Got down to the end. They had no lettuce, no olives, half of the things you put on your sandwich. They did not have. They said they were out of these items do to ordering error, and it's kinda too late at that point. So we just had a plain bread and meat sandwich very disappointed. And then both bathrooms, the toilets were backed up and out of service.
- VDVincent DaCunzaJun 21, 20251.0We got a full size American club to go. When we got home to have our sub, we were extremely disappointed!!!! There was literally 1 slice of roast beef and 1 slice of ham and a little bit of bacon, tomato, Mayonnaise and the role. We have been to other subways and never had such a disappointing Sandwich. Subway in Morristown in front of the Lowe's. This one should be avoided at all costs.
- ALAngel LouissaintJun 9, 20255.0The workers were so kind & gave me recommendations. It was very clean inside. One of the best subways I’ve ever been to. My sub was very fresh.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Morristown, TN?
The Subway restaurant is located at 2788 W Andrew Johnson Hwy, Morristown, TN 37814.
What are the operating hours of the Subway at 2788 W Andrew Johnson Hwy?
This Subway is open every day from 9:00 AM to 10:00 PM.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner with a menu featuring Footlongs, 6" sandwiches, wraps, salads, fresh-baked bread, and cookies.
Does this Subway offer delivery and pickup services?
Yes, this location offers in-store pickup, curbside pickup, and delivery services.
Can I order at Subway online or through an app?
Yes, customers can order quickly and easily through the Subway app or online via their website.
Does this Subway provide catering services for events?
Yes, Subway offers catering services and can assist with any catering needs.
Is there dine-in service available at Subway on W Andrew Johnson Hwy?
Yes, this Subway location serves dine-in customers.
What are some nearby restaurants to Subway at 2788 W Andrew Johnson Hwy?
Nearby restaurants include Taco John's, 7 Brew Coffee, Dutch Bros Coffee, and Puertorican Smoke Food Truck, offering a variety of fast food, Mexican, coffee, and Latin American dining options.
Where can I grab coffee near the Subway restaurant?
You can visit 7 Brew Coffee and Dutch Bros Coffee nearby for coffee and beverages before or after your meal at Subway.
What other services and shops are close to Subway for convenience or errands?
Nearby you can find Dollar General for discount shopping, Ezmera Salon Studios and Laboe for beauty and spa services, and Morristown Self Storage for storage needs.