Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Morristown, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1153 South Cumberland for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
964 reviews
5 stars
455
4 stars
268
3 stars
123
2 stars
35
1 star
83
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned slow service and long wait times for food.
Food Quality
Several reviews highlighted problems with food temperature and quality, including cold and poorly prepared items.
Customer Service
Mixed feedback on staff attitude, with some praising friendliness while others reported rudeness and poor communication.
Overall Experience
While some customers enjoyed their meals and service, many expressed disappointment and frustration with their experiences.
- TTTiffneyDec 26, 20255.0There is a very nice young man that works there I’d say 20-25 years old and has reddish hair. Anyways, my bacon double cheeseburger that I had gotten earlier today didn’t have any bacon on it so I went back and explained that I had talked to the manager and he said that it could be replaced for me. He was polite and very professional. I haven’t seen good customer service like that in 15 years. If he’s not a manager, he needs to be!!
- RPrhee porterNov 18, 20251.0Absolutely nothing we ordered was given to us correctly, the sizes were incorrect, soda water instead of sprite, soggy tots not to mention she had to come back to us twice due to forgetting a drink and sides. There were maybe 2 other customers definitely not busy enough for the kind of quality we were given .... Um pretzels were good though
- AAAngeleaNov 14, 20251.0Molded lemons in slushy
- KTKayLeigh TaylorSep 25, 20251.0I ordered a large cup of ice. Half way thru eating it I noticed it had a color at the bottom. I dumped it out. It either had a drink it in that was dumped out or the ice was just that nasty. And you can kinda tell when there has been a drink in it. So my guess is the ice was just that nasty!!!!
- GSGolden SunSep 8, 20251.0Took forever to take my order after me pressing the button numerous times and took even longer to get my food to me, don’t recommend eating here