Papa Johns Pizza

3.8
279 reviews
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Business Details

2138 West Andrew Johnson Hwy, Morristown, TN
37814, United States
(423) 581-2727
https://locations.papajohns.com/united-states/tn/37814/morristown/2138-west-andrew-johnson-hwy?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Morristown, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morristown pizza for any occasion. Call us for pizza delivery in Morristown or stop by 2138 West Andrew Johnson Hwy for carryout to order the best pizza in Morristown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2138 West Andrew Johnson Hwy, Morristown, TN
37814, United States

Hours

Reviews

3.8
279 reviews
5 stars
141
4 stars
43
3 stars
35
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from management, particularly from a manager named Kaitlyn/Caitlyn.

Food Quality

There were numerous complaints about the quality of the pizza, including issues with toppings, temperature, and overall taste.

Delivery Issues

Several customers experienced delays in delivery, incorrect orders, and cold food upon arrival.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and service, highlighting specific employees who provided excellent service.
  • SS
    Smokymtn65
    Dec 31, 2025
    2.0
    Forgot to give the extra sauce,again
  • CM
    Crisis Management
    Dec 22, 2025
    3.0
    Pizza was okay, but more like a frozen pizza, not a freshly made pizza. Distribution of the topping were not balanced over the entire pizza.
  • DD
    Dev
    Dec 20, 2025
    1.0
    The General Manager was the rudest, most stuck up, incompetent "Manager" I have ever seen. He was the absolute worst at everything we asked. Simple questions such as could I get some help with the best deals and he said no. Straight up, no. NEVER talk to the "General Manager" the absolute worst person to ever deal with. Disgusting behavior, do better.
  • FA
    Frank Auth
    Nov 24, 2025
    5.0
    Service was quick, but a little not so friendly on the customer service side. All and all though it was good.
  • RE
    roxie eunice
    Nov 21, 2025
    1.0
    My order was suppose to be delivered between 6:50 and 7:00, it was delivered at7:37 cold. Pizza was not correct. I have not had an issue with other Pizza places in this area delivering hot food. This was my first and last time ordering food from this Papa John's. It's bad when the people working there doesn't care at all.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Morristown, TN?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight. Special holiday hours apply as noted on their schedule.

Can I place a takeout order and what are the takeout hours?

Yes, takeout orders are available Monday through Thursday and Sunday from 9:30 AM to 10:40 PM, and on Friday and Saturday from 9:30 AM to 11:40 PM, with some holiday hour exceptions.