Fazoli's

4.0
1292 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Morristown, TN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
4362 Erica Greene Circle, Morristown, TN
37814, United States

Hours

Reviews

4.5
887 reviews
5 stars
653
4 stars
123
3 stars
41
2 stars
22
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some employees like Zak and Tonya received high praise for their friendliness and efficiency, others reported rude behavior from staff.

Food Quality

The food is generally well-received, with many customers enjoying the pasta and breadsticks, though there are occasional complaints about food being greasy or not fresh.

Cleanliness

The dining area is often noted as clean and well-maintained, contributing positively to the overall dining experience.

Wait Times

Several customers expressed frustration with long wait times for food, particularly during busy hours.

Value for Money

Many customers appreciate the pricing and value, especially for family meals and senior discounts.
  • AK
    April Keatts
    3 days ago
    1.0
    Food was ok but they charged my card two times and told me it happens and would be back on my card the next day it's seen three days no money yet will not every pay with a card there again. If I even go dack
  • CK
    Candie King
    Nov 13, 2025
    5.0
    Food was phenomenal , hot and served fast! Noodles were also cooked to perfection!! Keep up the high standard you have set
  • CW
    Conner Wolf
    Nov 6, 2025
    1.0
    Cannot believe the incompetence of the leadership. Three store managers could not figure out how to substitute normal pasta for the gluten-free rotini. One manager tried to push the order through, because she couldn't figure it out, and just tell the kitchen to make the pasta gluten-free but the kitchen manager refused to oblige saying i must be charged the extra for the gluten-free pasta. This is the worst dining experience I've ever had. With such incompetent leadership it is no wonder why there's such a high turnover rate
  • AR
    A R
    Oct 29, 2025
    1.0
    Having to wait 40 minutes for 2 kids meals is INSANE. I could’ve literally cooked it at home quicker, which is what I’ll start doing.
  • RK
    Robbie Kudla
    Oct 18, 2025
    5.0
    We just moved here and this was the first time we tried Fazolis. The cashier, Brice, was very pleasant. He was at the register, but also delivering food to customers. He was friendly and efficient. It was 1 pm on a Saturday so it was fairly busy. The only other person I saw was a woman cooking at the window. I asked if they were short handed and his reply was yes, but he would do all he could to get the job done. The food was excellent and the minimal staff did a great job, without complaint. I will come here again. I suggest anyone wanting a job apply. Seems to be a good environment to work in. Cheers to you Brice!

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Morristown, TN specialize in?

Fazoli's offers fast, fresh Italian dishes including specialties like Fettuccine Alfredo, Baked Lasagna, Breadsticks, Spaghetti with Marinara or Meat Sauce, and Pizza.

What are the operating hours of Fazoli's drive-through in Morristown?

The drive-through is open daily from 10:30 AM to 10:00 PM.