Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.4
427 reviews
5 stars
318
4 stars
36
3 stars
32
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Customers consistently praised the coffee for its great taste and variety, with specific mentions of favorites like the Caramelizer and Golden Eagle.
Customer Service
The staff received high marks for being friendly, accommodating, and providing excellent service, often going above and beyond for customers.
Wait Times
Many customers expressed frustration with long wait times in the drive-thru, with reports of delays ranging from 20 to 45 minutes.
Inconsistency
Some reviews noted inconsistencies in drink quality and service, particularly when comparing different locations.
Atmosphere
The overall atmosphere was described as upbeat and enjoyable, contributing to a positive customer experience.
- JSJes SchultzNov 11, 20251.0I am so disappointed. I will never come back here. My americano was disgusting. Tasted like water with a hint of old coffee. My husbands drink tasted bitter like the creamer was bad. Im pissed we wasted our money here. It was aggravating enough to sit in line for 20 minutes. They really need to get it together.
- CFChrissy & Brad FrensNov 1, 20255.0The coffee was amazing the treats were also delicious. Staff was friendly and willing to help. Great place love going there with out-of-town company
- SBSuzanne BlissOct 29, 20255.0I am totally addicted to their Caramelizer! What I like is that they have more choices of drinks than Starbucks. You can even get the syrups and sauces 0 surgar. Tjey have pick up and drive thrum
- KLKimberly LunsfordOct 26, 20254.0We don’t come here too often , but we went yesterday and again today. Yesterday we were sitting in the line for several minutes with no one behind us and a car pulled up beside us and they were immediately served before us , which was annoying. I asked the girl why she did that and she told me they have to do a zig-zag method when taking orders and I understood and dropped it. She ended up not charging us for our drinks so that was really nice of her. Today , I ordered a blended drink I saw on TikTok ( it was confusing ) and the guy taking the order made it to where they made it with coffee instead of just a blended chocolate milk with other add ins.I took a sip and realized it had coffee in it , the cashier with pinkish hair was very nice ( the other girls had attitude about it , idk why ) when I asked her why it had coffee in it when I didn’t order it that way and we all realized it was a misunderstanding with the order taker. They remade my drink , no charge. Overall good place. Will be back.
- HHHans harrisOct 16, 20255.0Our favorite place to get coffee, very friendly staff. This location in particular is very consistent with high quality. We have tried other branches and gotten different quality everytime with the same order. If you like a toasty flavor try a caramelizer, iced, extra sweet, with soft top. It's not too sweet and balances well with the toasted coffee flavor.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers killer coffees, epic drinks including classic espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and sugar-free flavors.
What sugar-free flavors are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include decaf versions of espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
What are the hours of operation for Dutch Bros Coffee in Morristown, TN?
This location is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
Dutch Bros Coffee offers curbside pickup but does not offer delivery. You can also order ahead using their app for convenience.
Does Dutch Bros Coffee have a rewards program or birthday perks?
Yes, by downloading the Dutch Bros app, customers can earn points with purchases and receive a free drink reward on their birthday.
What nearby coffee shops are close to Dutch Bros Coffee in Morristown, TN?
Nearby coffee shops include Dunkin' and 7 Brew Coffee, offering additional options if you want to explore different coffee styles or grab a quick snack.
Are there convenient gas stations near Dutch Bros Coffee for a quick stop?
Yes, Fastop and Shell gas stations are nearby, making it easy to fuel up your vehicle before or after grabbing your coffee.
What dining options are available near Dutch Bros Coffee?
Nearby restaurants include Subway, Golden Corral Buffet & Grill, and Buffalo Wild Wings—great spots if you're looking for a meal before or after your coffee visit.
Where can I find Dutch Bros Coffee online or on social media?
You can visit their website, download the Dutch Bros app from the Apple App Store or Google Play, and follow them on TikTok (@dutchbroscoffee), Instagram (@dutchbroscoffee), Twitter (@DutchBros), and Facebook (Dutch Bros Coffee).