Dunkin'

3.7
212 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morristown, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2902 West Andrew Johnson Highway, Morristown, TN
37814, United States

Hours

Reviews

3.7
212 reviews
5 stars
110
4 stars
33
3 stars
15
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned stale or poorly prepared food, particularly donuts and hash browns.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.

Staff Attitude

While some reviews praised friendly staff, many others criticized the staff for being unprofessional and inattentive.
  • AE
    Andrew Evans
    Dec 5, 2025
    4.0
    The donuts I ordered were hard and tasted awful
  • LM
    lora moore
    Nov 22, 2025
    1.0
    Not timely, not friendly and definitely not presentable for staff to wear pants sagging under their bottom with boxers hanging out. Waited to order for over 6 minutes then waited another 10 at the window for a hot chocolate and iced coffee. No one in front of me in line and staff did not look professional nor clean. Last visit for me.
  • TW
    Tia Williams
    Oct 23, 2025
    2.0
    I only go to this location because it’s super close to my work and 7 Brew doesn’t offer food/ Dutch Bros food is verrrrry limited. Every time I come here, I wait 10 mins+ in the drive through to pay and get my food. Even when I order ahead through the mobile app, I still wait over 10 mins and the drive through/inside will be empty. I 98% of the time get hashbrowns (sometimes loaded) which are usually undercooked/soggy. I always have to check my bag before pulling away to only end up asking for a fork (loaded hashbrowns) and napkins which is ridiculous. I’ve always just assumed they were understaffed and maybe disorganized some but lately it’s gotten bad. The other locations in Morristown and in Jeff City are so much better in my opinion. Guess I’ll have to start changing up my routine and go elsewhere ˙◠˙
  • TB
    Tammy Bayer
    Oct 20, 2025
    4.0
    Tasty treats served with a smile!
  • SS
    Sabrina Self
    Oct 15, 2025
    5.0
    Clean and very good atmosphere

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Morristown, TN?

Dunkin' in Morristown, TN is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.