Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Morristown, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
981 reviews
5 stars
535
4 stars
171
3 stars
93
2 stars
73
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Product Quality
Many reviews mentioned inconsistent quality of food and drinks, with complaints about stale donuts and poorly made beverages.
Friendly Staff
Despite service issues, several customers praised the friendliness and helpfulness of certain employees, highlighting positive interactions.
Cleanliness and Environment
Some customers noted that the location was clean and well-maintained, contributing to a pleasant atmosphere.
- LCLucas CarrJan 3, 20261.0Lady working was more concerned with socializing with a customer than helping the other 5 customers waiting.
- SDStephanie DunbarDec 20, 20254.0Went around 530pm. Drive through was crazy and a few people inside. Staff was friendly and efficient. They didn't have the donuts we wanted but like I said they were busy.
- MCMarco CatarinoDec 15, 20251.0The girl who took my order was wearing a shirt loaded with what it appeared to bee dog hair and her own.Not good
- FOFrankie OneilDec 5, 20251.0If you’re depending on them to make your drink correctly due to allergies or medical reasons please do not go here. They will make your drink different every day and I can guarantee it will have way more sugar than you ask for. If you go inside and ask them to fix it so you’re not wasting $5+ dollars they will not, they might remake it but it’s still going to be wrong and you’ll leave there feeling like you did something wrong.
- WBWayne BriggsDec 4, 20251.0Went through yesterday waiting in line at least 20 minutes, gave the girl at the drive through the order 2 times and when getting to the window she ask what we ordered again..we waited again while she ran around still confused. She handed us the coffee and then the sour sweet tea and then ask again what kinda donuts? Two other girls also working and the inside was not busy at all. The donut was dry and old and coffee tasted burned and the sweet tea was sour and thick..we were already headed home by the time we realized everything was disgusting. Terrible, everything including the service.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' in Morristown, TN?
This Dunkin' is open Monday through Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What holiday drinks are currently featured at this Dunkin'?
Currently, they feature the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' offers drive-thru services for customer convenience.
Is there free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What types of meals and specialties can I find at this Dunkin'?
They serve breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
What nearby stores or attractions are close to this Dunkin' in Morristown?
This Dunkin' is located across from College Square Mall and adjacent to Mattress Firm, with nearby places like Bath & Body Works, AMC CLASSIC College Square 12 cinema, and Planet Fitness.
How can the nearby College Square Mall enhance my visit to Dunkin'?
After grabbing your Dunkin' favorites, you can enjoy shopping or entertainment at College Square Mall, located just across from the store, making it convenient to combine errands or leisure activities.
Are there other dining options near this Dunkin' location?
Yes, nearby dining options include Wendy's, Taco Bell, Olive Garden Italian Restaurant, McDonald's, and Hardee's for a variety of fast food and restaurant choices.