Dunkin'

4.0
974 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morristown, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2531 E Morris Blvd, Morristown, TN
37813, United States

Hours

Reviews

4.0
974 reviews
5 stars
535
4 stars
169
3 stars
93
2 stars
72
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Long wait times reported, especially in the drive-thru, causing frustration among customers.

Product Quality

Inconsistent quality of food and drinks; some customers enjoyed their orders while others received stale or poorly made items.

Staffing Issues

Concerns about understaffing leading to slower service and increased stress on employees.
  • LP
    Lily P.
    Nov 17, 2025
    5.0
    I came by on Nov. 17 in the afternoon. The donuts were great and the lady at the drive-through was very friendly. Made me want to come back!
  • SA
    Samantha's Tiny Houseboat Adventures
    Nov 17, 2025
    1.0
    Walked out after being ignored for a long time. Why pretend that customers aren’t standing right in front of you?
  • AM
    Austin T. Murphy
    Nov 11, 2025
    5.0
    Great place to get your day started. America runs on dunking on so does Morristown! Dunkin’ also has great donuts to enjoy with your coffee and get your day started right. GO DUNKIN!!
  • SH
    Sofia Haught
    Oct 27, 2025
    1.0
    I work at another Dunkin and I called them twice the first time I heard them say “hang up on them” and then I was hung up on, second time I was still nice and I asked them my question again they left me on hold for 10 minutes. Idk what’s up with this place I had a simple question and everyone was being rude
  • TT
    Tiffani
    Oct 18, 2025
    2.0
    Employees are quite rude also expect wait times to be longer than usual.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' in Morristown, TN?

This Dunkin' is open Monday through Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.