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Chipotle Mexican Grill

2.9
(99 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4130 Roberts Lane, Morristown, TN
37814, United States

Hours

Reviews

2.9
99 reviews
5 stars
36
4 stars
6
3 stars
9
2 stars
10
1 star
38
  • JC
    Jesse Combs
    3 days ago
    1.0
    Manager with blue hair cussed me and my friends out for coming and ordering chipotle. This is not my first bad experience with this chipotle.
  • RT
    Robert T
    4 days ago
    2.0
    Not impressed at all. The young lady did her job. Food prices over priced. Food was not very hot at all. Not worth the effort at all. Pals has better food than Chipotle.
  • YC
    Yvette Collins
    6 days ago
    1.0
    Food was ice cold ,,,, old chips and just was not good today it’s the weekend that explains it I guess looked very un kept in side too don’t think I’ll be ordering food here anymore
  • BR
    brayden ruckman
    Feb 24, 2026
    1.0
    Workers are always rude and are super messy with your order every time. Genuinely can’t wrap a burrito how it’s supposed to be wrapped. Go to Panda right next to Chipotle they will take care of you.
  • SS
    Summer
    Feb 10, 2026
    1.0
    I recently ordered a pickup order online and had multiple missing items. I had ordered a large chips and queso that wasn’t in my bag plus all the toppings I had chose to be on the side were missing. My husband picked it up, so he didn’t check the bag. The last time I ordered from this location, my burrito bowl was covered in something hot that I didn’t order so I had to throw it away. I didn’t bother with it the first time, but after two messed up orders I decided to call. I was sent to a customer service line and they needed my order number. I looked on the app and my email and there was a detailed list of my items but no order number. The gentleman with customer service told me to call him back when I had an order number. It was their mistake and they didn’t give me an order number and the attitude from customer service was like oh well. I was so happy to get a chipotle in Morristown but the customer service is terrible.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Morristown serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 4130 Roberts Lane, Morristown?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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