Chipotle Mexican Grill

3.0
71 reviews
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Business Details

4130 Roberts Lane, Morristown, TN
37814, United States
(423) 492-4838
https://locations.chipotle.com/tn/morristown/4130-roberts-lane?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=5639
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About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4130 Roberts Lane, Morristown, TN
37814, United States

Hours

Reviews

3.0
71 reviews
5 stars
29
4 stars
4
3 stars
5
2 stars
7
1 star
26
  • AS
    Austin Strange
    1 day ago
    2.0
    Worse service I have ever had. Lady was absolutely lazy and rude. Lettuce was out and when asking for more lettuce after the literal 3 pieces she threw on she still didn't get another tub and threw a little more on. Will never come here again.
  • RA
    Rebekah Ackerman
    3 days ago
    1.0
    They left out half the items I ordered in my bowl and didn't even warn me
  • MC
    Megan Cutshall
    4 days ago
    1.0
    The employee Sofia's tone and behavior made the entire interaction uncomfortable and unprofessional. Being treated poorly for attempting to use a reward exactly as it was offered was extremely frustrating. She was also incredibly rude to numerous other customers and the other employees there. I do want to note that the employee who prepared my food during this visit was excellent. They were polite, professional, and did a great job making my order. Their customer service was the only positive part of the experience and deserves recognition.
  • IP
    Isabella P
    Dec 25, 2025
    2.0
    It was okay, I mean I guess it just really wasn’t that good to me. Quite overpriced for small portions and not even great tasting.
  • JN
    Justin Nelson
    Dec 6, 2025
    5.0
    Jaime, the manager on duty was super friendly and and accommodating. Erika and Haley were both great also. I got a brazened beef protein casaritto and it was the best made one I’ve ever had. Food and service were TOP NOTCH. My only complaint is the tables were dirty and trash full. However, I don’t think things like that are what should matter more than the quality of food and customer service one receives. My best experience at a Chipotle EVER, and I’ve had ALOT. Thank you Chipotle Morristown (evening shift) for making me and my friends outing (her first time at a chipotle) such an amazing experience.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Morristown serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 4130 Roberts Lane, Morristown?

The restaurant is open daily from 10:45 AM to 10:00 PM.