Arby's

4.2
1486 reviews
Get DirectionsCallWebsite

Business Details

1941 W Morris Blvd, Morristown, TN
37813, United States
(423) 587-5973
http://www.arbys.com/locations/us/tn/morristown/1941-w-morris-blvd/store-5154
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1941 W Morris Blvd, Morristown, TN
37813, United States

Hours

Reviews

4.2
1,486 reviews
5 stars
788
4 stars
390
3 stars
154
2 stars
63
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, while others reported poor service and unprofessional behavior from some employees.

Food Quality

The food received mixed reviews; while many enjoyed the freshness and taste, there were complaints about cold, soggy, or improperly prepared items.

Cleanliness

Some customers noted cleanliness in the restaurant, but there were also reports of unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to frustration.

Speed of Service

While some reviews highlighted fast service, others mentioned long wait times and slow service, especially during busy periods.
  • EB
    Eddie Bartley
    Dec 10, 2025
    5.0
    Used drive through. Very nice workers. Food was great. Our favorite Arby's. If you are in Morristown Tn it is worth the stop.
  • HS
    Hannah Saltsman
    Nov 7, 2025
    5.0
    I’ve worked in customer service for over 9 years and enjoy the occasional fast food pickup. I went to this Arby’s 11/7/2025 and had an amazing experience! I went though the drive thru and the worker who took my order and payment was amazing! I wish I would have gotten her name! She was so incredibly kind and quick! 10/10 believe people need to look to her for service! I’ve only been to this Arby’s a handful of times but every time I have come it’s always been amazing food and customer service!
  • JW
    Jeff Williamson
    Oct 27, 2025
    5.0
    Great customer service. Nice clean newer restaurant
  • CF
    Chrissy & Brad Frens
    Oct 26, 2025
    5.0
    Very friendly and accommodating love going there for my macaroni and cheese
  • TW
    traci waldron
    Oct 3, 2025
    5.0
    The service was fast, food was made right
Read more reviews on Google