Dairy Queen Grill & Chill

3.6
783 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
202 E Stratton Ave, Monterey, TN
38574-1516, United States

Hours

Reviews

3.6
783 reviews
5 stars
312
4 stars
176
3 stars
107
2 stars
55
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overcooked and soggy items, as well as complaints about the freshness of ingredients.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unclean bathrooms.

Ice Cream Praise

Despite the negative feedback, many customers enjoyed the ice cream offerings, particularly the Blizzards and other desserts.

Menu Limitations

Customers expressed frustration over the unavailability of popular menu items, including chocolate ice cream and certain food options.
  • AO
    Angela “Angie” Helm maiden name Ormond
    Jan 3, 2026
    5.0
    Good cheese burger...very nice and friendly ladies working the evening I came in.
  • DL
    Donna Landers
    Dec 26, 2025
    1.0
    Stop in for a large carmel moolatte what i got was a vanilla ice cream with caramel and whip cream
  • HT
    Heather Tome
    Dec 23, 2025
    5.0
    We got their moolatte and they were the best we have had at any Dairy Queen.
  • MB
    Michael Brown
    Dec 20, 2025
    3.0
    Got a blizzard and cone from D.Q. It was very good as usual.
  • RP
    Rosie Perry
    Dec 14, 2025
    5.0
    Awesome good. I got the banana split blizzard and husband got the Peanut butter parfait. So good.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 202 E Stratton Ave, Monterey, TN 38574-1516, USA.

What are the operating hours of Dairy Queen Grill & Chill in Monterey, TN?

The restaurant is open daily from 10:30 AM to 9:30 PM.