Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
784 reviews
5 stars
313
4 stars
176
3 stars
107
2 stars
54
1 star
134
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked and soggy items, and some expressed disappointment with the freshness of the ingredients.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Ice Cream Praise
Despite the issues with food, many customers praised the ice cream, particularly the Blizzards and other treats.
Staff Friendliness
While some reviews mentioned rude staff, others noted friendly and helpful employees, indicating inconsistency in customer service.
JM
Jessica Miller
Feb 24, 2026
1.0
We went at 9:15pm and they told us they weren’t making any food cause their grill was already cleaned and they don’t close til 9:30.
Very bad business.
AO
Angela “Angie” Helm maiden name Ormond
Jan 3, 2026
5.0
Good cheese burger...very nice and friendly ladies working the evening I came in.
DL
Donna Landers
Dec 26, 2025
1.0
Stop in for a large carmel moolatte what i got was a vanilla ice cream with caramel and whip cream
HT
Heather Tome
Dec 23, 2025
5.0
We got their moolatte and they were the best we have had at any Dairy Queen.
MB
Michael Brown
Dec 20, 2025
3.0
Got a blizzard and cone from D.Q. It was very good as usual.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 202 E Stratton Ave, Monterey, TN 38574-1516, USA.
What are the operating hours of Dairy Queen Grill & Chill in Monterey, TN?
The restaurant is open daily from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What type of food and treats does Dairy Queen Grill & Chill specialize in?
The menu highlights soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer seating and family-friendly amenities?
Yes, it offers outdoor and indoor seating, high chairs, booster seats, restrooms, free WiFi, drive-thru service, and is family-friendly and wheelchair accessible.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/10938/.
Are there any nearby fast food options besides Dairy Queen Grill & Chill?
Yes, Burger King is nearby, offering another fast food burger and beverage option close to Dairy Queen Grill & Chill.
What nearby services might be useful for customers visiting Dairy Queen Grill & Chill?
Nearby services include Fred's Pharmacy for health needs, Reed's Towing Services Center and Exxon gas station for vehicle services, and Monterey Foods for grocery shopping.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Customers might enjoy visiting Mendola's Pizza for Italian cuisine, Barbara's Hair Salon for beauty services, or the Monterey Wesleyan Church for community activities nearby.
How can I find Dairy Queen Grill & Chill on social media or get exclusive deals?
You can follow their Facebook page at https://www.facebook.com/DQ10938/ and download their app from https://www.dairyqueen.com/app for exclusive deals.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: