Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
783 reviews
5 stars
312
4 stars
176
3 stars
107
2 stars
55
1 star
133
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked and soggy items, as well as complaints about the freshness of ingredients.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unclean bathrooms.
Ice Cream Praise
Despite the negative feedback, many customers enjoyed the ice cream offerings, particularly the Blizzards and other desserts.
Menu Limitations
Customers expressed frustration over the unavailability of popular menu items, including chocolate ice cream and certain food options.
- AOAngela “Angie” Helm maiden name OrmondJan 3, 20265.0Good cheese burger...very nice and friendly ladies working the evening I came in.
- DLDonna LandersDec 26, 20251.0Stop in for a large carmel moolatte what i got was a vanilla ice cream with caramel and whip cream
- HTHeather TomeDec 23, 20255.0We got their moolatte and they were the best we have had at any Dairy Queen.
- MBMichael BrownDec 20, 20253.0Got a blizzard and cone from D.Q. It was very good as usual.
- RPRosie PerryDec 14, 20255.0Awesome good. I got the banana split blizzard and husband got the Peanut butter parfait. So good.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 202 E Stratton Ave, Monterey, TN 38574-1516, USA.
What are the operating hours of Dairy Queen Grill & Chill in Monterey, TN?
The restaurant is open daily from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What type of food and treats does Dairy Queen Grill & Chill specialize in?
The menu highlights soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer seating and family-friendly amenities?
Yes, it offers outdoor and indoor seating, high chairs, booster seats, restrooms, free WiFi, drive-thru service, and is family-friendly and wheelchair accessible.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/10938/.
Are there any nearby fast food options besides Dairy Queen Grill & Chill?
Yes, Burger King is nearby, offering another fast food burger and beverage option close to Dairy Queen Grill & Chill.
What nearby services might be useful for customers visiting Dairy Queen Grill & Chill?
Nearby services include Fred's Pharmacy for health needs, Reed's Towing Services Center and Exxon gas station for vehicle services, and Monterey Foods for grocery shopping.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Customers might enjoy visiting Mendola's Pizza for Italian cuisine, Barbara's Hair Salon for beauty services, or the Monterey Wesleyan Church for community activities nearby.
How can I find Dairy Queen Grill & Chill on social media or get exclusive deals?
You can follow their Facebook page at https://www.facebook.com/DQ10938/ and download their app from https://www.dairyqueen.com/app for exclusive deals.