Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
775 reviews
5 stars
306
4 stars
176
3 stars
106
2 stars
55
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked and soggy items, and a lack of freshness.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Menu Availability
Several reviews mentioned that the restaurant was often out of popular menu items, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, as well as friendly staff.
- TKTina KnowlesNov 16, 20254.0I don't understand why she took the hamburger patties off the grill, put them on a bun and then put them in the microwave. Made my hamburger meat over cooked and hard. What a shame. It will be ice cream only for me. . Sorry!!
- SLStephen LeckembyOct 3, 20254.0Decent food. Don’t show up in first hour is all I’ll say.
- AGAimee GilbertOct 1, 20255.0The workers were friendly and quick. It was one of the best blizzards I've had in awhile, filled and mixed well. The women's bathroom could use a deep cleaning.
- CCCorriSep 25, 20254.0Great $7 meal deals! We got the cheeseburger, fries, soda & small sundae. The food was good! We weren’t impressed with just how greasy the floors & tables were. They need a good crew to come in and degrease everything!
- MDMike DonahueSep 24, 20254.0You will wait if you have a larger party. Service was good.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 202 E Stratton Ave, Monterey, TN 38574-1516, USA.
What are the operating hours of Dairy Queen Grill & Chill in Monterey, TN?
The restaurant is open daily from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What type of food and treats does Dairy Queen Grill & Chill specialize in?
The menu highlights soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer seating and family-friendly amenities?
Yes, it offers outdoor and indoor seating, high chairs, booster seats, restrooms, free WiFi, drive-thru service, and is family-friendly and wheelchair accessible.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/10938/.
Are there any nearby fast food options besides Dairy Queen Grill & Chill?
Yes, Burger King is nearby, offering another fast food burger and beverage option close to Dairy Queen Grill & Chill.
What nearby services might be useful for customers visiting Dairy Queen Grill & Chill?
Nearby services include Fred's Pharmacy for health needs, Reed's Towing Services Center and Exxon gas station for vehicle services, and Monterey Foods for grocery shopping.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Customers might enjoy visiting Mendola's Pizza for Italian cuisine, Barbara's Hair Salon for beauty services, or the Monterey Wesleyan Church for community activities nearby.
How can I find Dairy Queen Grill & Chill on social media or get exclusive deals?
You can follow their Facebook page at https://www.facebook.com/DQ10938/ and download their app from https://www.dairyqueen.com/app for exclusive deals.