Wendy's

3.7
893 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
640 Dixie Lee Avenue, Monteagle, TN
37356, United States

Hours

Reviews

3.7
893 reviews
5 stars
383
4 stars
182
3 stars
127
2 stars
64
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff while others reported rudeness and incompetence.

Food Freshness

Inconsistent food quality; some customers received fresh and hot meals, while others complained about stale or cold food.

Order Accuracy

Frequent issues with incorrect orders, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with high prices and additional charges for sauces.

Cleanliness

Reports of cleanliness varied; some noted a clean environment while others described it as dirty.
  • AA
    Ashley Avery
    Nov 8, 2025
    1.0
    Beyond disrespectful and to make excuses for it is disgusting! This cause not only humiliation but my name is very easy to spell ASHLEY!!!! I sent it a complaint to corporate as well I will be escalating this far from that
  • TF
    thomas flury
    Nov 6, 2025
    1.0
    Stopped by after work too tired to cook. Ordered and was told to pull around because fries were coming out soon. Asked it the car behind me had fried and was told yes so I said I’ll wait here. He said I had to move because I was on a timer which I said I’m not on any timer. The manager came up and said if I didn’t pull around he would call the cops and I said call them. He shut and locked the window and called them. As I watch the fried loaded in my order and another order then deliver their order to the car behind me and another one and hold me hostage til the cops arrived. These other people were held hostage as well til the police arrived and said will you pull around which I did after waiting 10 minutes til the cop pulled up. Very rude manager and has earned the store one last customer and control freak because he wouldn’t let me remain there for one minute because I was on a timer which my advise is avoid this so called fast food joint. What a joke. Ha by the way when I did get my food it was cold.
  • CC
    Charles Coolidge
    Nov 2, 2025
    1.0
    I go through drive through and ask for crackers and the boy that is doing drive through was so rude because I ask for extra crackers like it is a crime I want be back if they got to be like that
  • MR
    Mark Robinson
    Oct 1, 2025
    1.0
    Never leave reviews. People were great, service was fast, but the bread was stale, patty was hard and the cheese had weird green on the side. And it was $8.11 for a single cheeseburger
  • LH
    Latisha Hill
    Sep 10, 2025
    5.0
    We visited this Wendy’s on a trip back from Chattanooga Tn and absolutely enjoyed the food and staff. The food was fresh and delicious. Bradley and Angela was the best employees that I ever meet at a windows. They was so down to earth funny and welcoming. Thank you guys for being you! I will never forget yall. When I come back thru traveling , I’m definitely stopping by. Yall visit them ! They are the best yall!

Frequently Asked Questions About Wendy's

Is Monteagle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.