McDonald's

3.5
1422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
521 W Main St, Monteagle, TN
37356, United States

Hours

Reviews

3.5
1,422 reviews
5 stars
499
4 stars
336
3 stars
246
2 stars
123
1 star
218

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and dining area.

Service Speed

Customers frequently mentioned slow service, especially during peak hours, with long wait times reported in both drive-thru and inside.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items.
  • AB
    Ashlee Bitton
    3 days ago
    3.0
    Went through the drive-thru in a hurry and they forgot all of my kids drinks. We were already on the interstate before we realized it and couldn't turn around.
  • ZR
    Zackeriah Roberts
    Nov 8, 2025
    1.0
    Food is poison. Check out mcdonald product SDS sheets. No matter when or where you go there's always a terrible line because they have you pull up to reset the timer so they dont get in trouble and the atmosphere is absolutely chaos. Been getting away from mcdonalds unhealthy food but had to stop by today. Definitely will not be eating at any mcdonalds ever again.
  • LS
    Lisa Self
    Nov 8, 2025
    5.0
    They can work on their customer service a bit
  • JM
    John Michael
    Oct 25, 2025
    1.0
    Place is filthy. Area around drink machines is filled with garbage and spills. Garbage cans are overflowing and trays are just left with garbage on top.
  • PM
    Paula Michelle
    Oct 22, 2025
    5.0
    Fries! That’s all I need from this place Fries! Not sure if I would survive off the meat but the fries I’m for sure they have all the necessary nutrients that I need lol 😂

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location in Monteagle, TN?

The drive-thru is open daily from 4:30 AM to 1:00 AM.

Can I use curbside pickup services at this McDonald's?

Yes, curbside pickup is available at this location.