Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Positive Experiences
Some customers highlighted positive experiences with friendly service and correctly prepared food, particularly at specific locations.
Inconsistent Performance
The overall performance of the restaurant appears inconsistent, with some visits resulting in good service and food, while others were disappointing.
AS
Ann Janette Samples
4 days ago
5.0
Wendy's was the only restaurant open in Milan on Christmas Eve. Some of the employees were new and unsure of their responsibilities, yet they worked together as a team, maintaining courteous service while some customers were impatient and even rude.
WJ
William Wilkins Jr
Dec 27, 2025
2.0
They have great fries but the hamburgers tasted plain.
PL
Penni J LaBeau
Dec 13, 2025
4.0
Food is always a bit on the cool side when it's cold outside I want my hot food hot...
MJ
Maurice Delong Jr
Nov 29, 2025
1.0
Never give you anything you ask for no napkins , utensils , and stuff for bake potato that I ask for in the app. Will never go there again . Employees seemed like they didn't care as well as management
JW
JW Wales (JW Wales)
Oct 31, 2025
1.0
Haven't been here in a year because the service is horrible. Orderd a large fry today, received a large fry box with a small fry. Said no lettuce, got lettuce. Every time, without exception.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Milan, TN?
The drive-thru at Wendy's in Milan, TN is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Milan, TN serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or use the Wendy's app available on the Apple App Store for quick ordering and delivery where available.
Is Wendy's in Milan, TN currently open?
Yes, the Milan Wendy's location is open and committed to serving quality food every day.
What payment methods are accepted at Wendy's in Milan, TN?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa as forms of payment.
Where can I find nutritional and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and at each restaurant with assistance from crew members.
Does Wendy's Milan offer delivery and takeout options?
Yes, delivery is available where offered and takeout is supported at this location, including dine-in and drive-thru service.
What are some nearby restaurants to Wendy's Milan where I could visit?
Nearby restaurants include Taco Bell, Subway, Hig's Restaurant, and Domino’s Pizza, offering a variety of dining options in the area.
Can I use nearby public transit or landmarks to find Wendy's in Milan?
While no transit stations are listed, neighboring places like Jay Black Affiliate Broker (real estate) and Wizard Car Wash can be useful landmarks to locate Wendy's at 5092 South First Street.
Are there local businesses near Wendy's Milan where I can run errands before or after eating?
Yes, nearby businesses include Western Union for money transfers, Liberty Tax Service for tax needs, and Sears Hometown Stores for appliances, all conveniently close to Wendy’s.