Wendy's

3.9
946 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5092 South First Street, Milan, TN
38358, United States

Hours

Reviews

3.9
946 reviews
5 stars
394
4 stars
266
3 stars
144
2 stars
50
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.

Positive Experiences

Some customers highlighted positive experiences with friendly service and correctly prepared food, particularly at specific locations.

Inconsistent Performance

The overall performance of the restaurant appears inconsistent, with some visits resulting in good service and food, while others were disappointing.
  • AS
    Ann Janette Samples
    4 days ago
    5.0
    Wendy's was the only restaurant open in Milan on Christmas Eve. Some of the employees were new and unsure of their responsibilities, yet they worked together as a team, maintaining courteous service while some customers were impatient and even rude.
  • WJ
    William Wilkins Jr
    Dec 27, 2025
    2.0
    They have great fries but the hamburgers tasted plain.
  • PL
    Penni J LaBeau
    Dec 13, 2025
    4.0
    Food is always a bit on the cool side when it's cold outside I want my hot food hot...
  • MJ
    Maurice Delong Jr
    Nov 29, 2025
    1.0
    Never give you anything you ask for no napkins , utensils , and stuff for bake potato that I ask for in the app. Will never go there again . Employees seemed like they didn't care as well as management
  • JW
    JW Wales (JW Wales)
    Oct 31, 2025
    1.0
    Haven't been here in a year because the service is horrible. Orderd a large fry today, received a large fry box with a small fry. Said no lettuce, got lettuce. Every time, without exception.

Frequently Asked Questions About Wendy's

Is Milan Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Milan, TN?

The drive-thru at Wendy's in Milan, TN is open daily from 6:00 AM to 1:00 AM.