Wendy's

3.9
942 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5092 South First Street, Milan, TN
38358, United States

Hours

Reviews

3.9
942 reviews
5 stars
392
4 stars
265
3 stars
145
2 stars
49
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted cold or overcooked items.

Positive Experiences

Some customers had great experiences with friendly service and accurate orders.

Drive-Thru Efficiency

Drive-thru service was often slow, with long wait times reported.
  • JW
    JW Wales (JW Wales)
    Oct 31, 2025
    1.0
    Haven't been here in a year because the service is horrible. Orderd a large fry today, received a large fry box with a small fry. Said no lettuce, got lettuce. Every time, without exception.
  • JT
    Justin Tucker
    Oct 8, 2025
    1.0
    This has to be the worst QSR ever . I mean this is horrible horrible horrible. They need a new GM and District Manager because no way corporate knows how horrible they are
  • LY
    Linda yarish
    Sep 16, 2025
    5.0
    Great place to thrift
  • AW
    Ashley White
    Jul 1, 2025
    1.0
    I ordered and got my food but not my frosty and they lady said “well let me take everybody who’s in line orders and then I’ll come back and make your frosty” like wait what? Now my food gonna be cold because instead of just making the frosty real quick you wanna go back and take everybody else’s order, never mind I don’t even want it anymore
  • BR
    Beverly Rice
    Jun 9, 2025
    5.0
    The service was good. I like their chili. The drive-thru person was efficient.

Frequently Asked Questions About Wendy's

Is Milan Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.