McDonald's

3.5
1239 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6076 S 1st St, Milan, TN
38358, United States

Hours

Reviews

3.5
1,239 reviews
5 stars
442
4 stars
259
3 stars
232
2 stars
118
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or incompetent service.

Food Consistency

There are frequent complaints about food quality and consistency, with reports of cold or improperly prepared items.

Cleanliness

While some customers note cleanliness, others report unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a need for improved order accuracy.

Staff Attitude

The attitude of staff varies significantly, with some employees receiving praise for their friendliness while others are described as unfriendly or unmotivated.
  • PP
    Phyllis Phillips
    Nov 11, 2025
    5.0
    Everything was really good.
  • DS
    Donnie Stafford
    Oct 24, 2025
    2.0
    Price goes up and this is supposed to be a chocolate milk shake i said something about it reply was it is chocolate. RIGHT
  • AA
    Aye
    Sep 19, 2025
    1.0
    THE QUALITY DOES NOT MATCH THE PRICE
  • RD
    Rachel Deinhart
    Sep 4, 2025
    5.0
    There is an Employee there that always tells people how beautiful they are even on days that they might look a mess she's always happy and giving out compliments at the drive through. She tells everyone have a good day! I've heard many other people talk about how she made their day better! Haven't seen her in a while, I really hope she's still there!
  • BB
    Brandon Becker
    Aug 19, 2025
    2.0
    Man, chicken sandwich was off, big time. Smelled off, bun was burned, and first bite squirted my cheek with hot oil / chicken liquid and burned it. Would give 1 star but my 4 year old said his sandwich was ok (he has low standards) so I'll add a star since "kindness is cool." You're welcome. Don't go here.

Frequently Asked Questions About McDonald's

What are the main services offered by this McDonald's location?

This McDonald's offers DriveThru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.

What are the operating hours for dining in at McDonald's?

The dining area is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.