Pizza Hut

Reviews

• DG

  DeJuan Gant

  2 days ago
  1.0
  Manager Erica was completely unprofessional tonight. She had an attitude with everyone because they were busy and the system went down. Some kid's mom came to the store when she heard how the manager was talking to him. The manager lied and said the kid didn't tell her about the order. But we all know he did because it's a tight space and we heard him. The mom asked who was the manager and Erica said You looking at her. The mom asked who was above her and Erica said there's no one above her. She told the manager to cancel the order and Erica went to the back and called the police. We all heard her say that she has a woman in her store that won't leave but she never told the mom to leave. Erica lied. She stayed in the back while other customers kept coming in but you could see her through the window still. She eventually came back up and said she's talking to the person that's over her. When she got off the phone, she told the mom that her "manager doesn't care about what's going on because they're on the same level". The mom waited on the police and was talking to us about Erica not cancelling the order. Erica finally said they're cancelled but the mom wanted proof because she didn't believe her. Another customer got mad and asked for a refund. She told him she can't do refunds or cancellations because the system is down. The mom said I thought you said you cancelled mine. Erica said she did cancel it. When the police made it, Erica told the police that she tried to cancel it but it didn't work. The store manager is a liar and whoever her manager is that supports this type of behavior is just as unprofessional. Many of us gave the mom our contact info in case she needed it with the police. But the police felt the same way we did. They don't know why she lied to the mom saying it was cancelled when she couldn't cancel it. She really escalated the situation. Definitely won't be back.
• DF

  Diego Fuentes

  Mar 31, 2026
  1.0
  Place is really disappointing, suppose to be to go but you'll need to prepair yoursel to wait 40+ minutes to get your order, only 3 underpaid staff members to do everything. Do better management.
• JM

  James Mcclanahan

  Mar 25, 2026
  5.0
  Thanks to the nice pretty young lady Erica, thx for helping out a old fella while ordering
• TM

  Terry Murrell

  Mar 24, 2026
  5.0
  Erica took such good care of me, she help decide what to order she help me with my online ordering. Thank you Erica,
• JH

  jalen hall

  Mar 24, 2026
  5.0
  Very good! The staff members work extremely hard , to make our food fresh and we gladly appreciate it

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