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Wingstop

3.1
(670 reviews)

Business Details

4697 Poplar Ave, Memphis, TN
38117, United States
(901) 537-1814
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Memphis Poplar Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4697 Poplar Ave, Memphis, TN
38117, United States

Hours

Reviews

3.1
670 reviews
5 stars
229
4 stars
89
3 stars
78
2 stars
56
1 star
218

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong flavors.

Food Quality

Several reviews highlighted problems with food quality, including undercooked chicken, cold fries, and lack of seasoning.

Customer Service

Many customers experienced poor service, including rude staff, long wait times, and lack of attentiveness.

Cleanliness

There were complaints about unsanitary conditions in the restaurant, including unwashed hands and overall cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific employees.
  • CK
    Christopher Kegel
    4 days ago
    5.0
    The younger lady working cash register Sunday night on 2/22 was fantastic. There was a barely 16 year old duo ordering for the first time and she was so sweet and took care of them completely, she was kind and patient . I was getting a to go order and the staff was great as well, great food to boot!
  • SM
    Stacey Malone
    Feb 8, 2026
    1.0
    DO NOT ORDER HERE DURING THE SUPERBOWL SUNDAY!!! The store was packed. I ordered for pick up at 5pm. I was told it’ll take 20-30minutes. When I came back for my order, I was told that it was given to another customer. Then I had to wait an hour for my order to be remade. There was another customer I spoke with who pre ordered on Friday and waited 2 hours for her order. It’s frustrating because orders were still being taken, refunds were being written on blank pieces of papers, and customers were given vague details about their orders. If orders couldn’t be fulfilled in time this should have been reiterated before hand or new ordered could have been paused. For that, you might as well go somewhere else.
  • AR
    aubrey redditt
    Jan 9, 2026
    3.0
    I have ordered wings here on two separate occasions & both times my order was short. I ordered a 15 piece & the first time I got 12 & the 2nd time only 10. This seems to be pattern. Either someone can't count or they have a hustle going own.
  • FF
    Fulana Fuu
    Dec 27, 2025
    1.0
    Absolutely disgraceful that they sent me this poorly cooked chicken. They have wasted $40 of my hard earned money by sending me barely cooked, barely sauced, and not even warm chicken. I would never order from wing stop again.
  • BK
    Bradley Kincaid
    Dec 15, 2025
    1.0
    While waiting for my order I watched the workers tell this man that his daughter couldn't eat inside the EMPTY restaurant WHILE AN EMPLOYEE WAS EATING at one of the at least 10 EMPTY tables. Then when the dad came back pissed because they made his daughter eat in 28⁰ weather outside they acted like they didn't know what he was talking about and after he left they were laughing and making fun of the situation. No class or decorum here. Shameful behavior.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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