Wingstop

2.9
639 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Memphis Winchester Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
7706 Winchester Rd Ste 103, Memphis, TN
38125, United States

Hours

Reviews

2.9
639 reviews
5 stars
185
4 stars
89
3 stars
58
2 stars
61
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and disappointment.

Wait Times

Customers consistently experienced long wait times for their orders, often exceeding the estimated pickup times.

Food Quality

Several reviews mentioned issues with food quality, including cold items, overcooked wings, and soggy fries.

Management Issues

Multiple reviews pointed to poor management and lack of organization, contributing to the overall negative experience.
  • JA
    Janese Askew
    6 days ago
    1.0
    I ordered my food online I waited 2 hours the manager with dreads so rude told me he was gonna call the police on me he then said they ran out of wings they still never gave me a refund I spent 30 food still was wrong wen it came out I will never go back to this location very rude and very unprofessional
  • MR
    Mike R.
    Jan 3, 2026
    5.0
    Ordered online and wings were ready in the time estimated on the app. Hot and ready to go. Meaty wings well sauced, and the customer service was excellent. Ordered the protein pack, which is a great deal for that much food
  • AH
    Ashley Henderson
    Dec 24, 2025
    1.0
    Took entirely too long once I asked How long n walked away !!!!!!!!!!!!
  • HH
    hunter holderfield
    Dec 8, 2025
    1.0
    I was attacked outside this Wingstop. Accused of stealing, yelled at and harassed by Damon. He has no buisness in leadership. He immediately lost it when I told him I was gonna write this review and started asking for my boss’ name cause I work nearby… again I didn’t steal anything or do anything to justify this attack, next time Damon comes crazy at me like that he will be leaving in a police car… DO NOT EAT HERE, THEY HAVE ROACHES, illegally pour grease down their drains causing horribly smelly backups in the restaurant it’s a disaster and after all that Damon will attack you for being a patron of his disgusting restaurant
  • CR
    Cortlyn Rogers
    Dec 6, 2025
    2.0
    My food was overcooked and i could not bite into my tender. Very upset about this. Was loong very forward to this meal.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.