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Whataburger

3.3
(881 reviews)

Business Details

2859 N GERMANTOWN PKWY, MEMPHIS, TN
38133, United States
(901) 334-9056
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
2859 N GERMANTOWN PKWY, MEMPHIS, TN
38133, United States

Hours

Reviews

3.3
881 reviews
5 stars
354
4 stars
140
3 stars
71
2 stars
79
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Tamika and Wynton for their exceptional service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or poorly prepared items, leading to a mixed perception of food quality.

Speed of Service

A significant number of reviews mentioned slow service, with long wait times reported in both drive-thru and dine-in experiences.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety practices, particularly regarding staff hygiene and the state of the restaurant.

Management Issues

Several reviews indicated problems with management and organization, suggesting a need for better oversight and training to improve overall customer experience.
  • LS
    Latoya Seaton
    Feb 17, 2026
    1.0
    How can food be cold when you get it?!? I had to microwave my food 5 min when I got to the hotel. When you spend close to $70 for food for my family I expect it to be fresh. The young lady bring the food was not happy to be there. I get it, it’s a job but if you don’t like it quit and get something you like. Judging by the way she acted didn’t seems like she wanted to work anyway. They need to close this location or wipe out the whole crew and rehire a better evening crew. I am out of town. I should I have realized when there was no people there but I already ordered it and paid for it via the app. I checked the reviews, later and I should pass this place up, too many bad reviews.
  • TB
    Troy Bankhead
    Feb 17, 2026
    1.0
    When we got our food it was cold all of it , the burgers , the fries , and even the chicken , so I had to nuke the food up to make it warm .Not good of making fresh food .This was around 8:40 pm .So my fellow people don’t go here around 8:00 pm ….Or disappointment shall be nigh.
  • AB
    Aerial Bankhead
    Feb 17, 2026
    1.0
    First time trying Whataburger Arrived on time, waited 20+mins for some cold and dry burgers, fries, and chicken tenders and no flavor whatsoever and the girl was rude to us. Update: The food made me sick the next day. This is a waste of money💸
  • LM
    Lee Yo mama
    Feb 8, 2026
    1.0
    At 10:30 am, store service sucks. Rude employees, one customer got a refund 17 minutes no food. Employee talked about customer behind his back, but he heard and an argument ensued. I was told I had to wait, turns out forever
  • HY
    Hariette Young
    Jan 19, 2026
    5.0
    This location is awesome , I always come when a certain manger is there especially on the weekends. I’ve experienced too many issues and attitudes with my order when I come during the morning or on my lunch break . So I decided to go at a different time to see if there would be any difference , it truly has been. My food is always hot , I rarely have to wait ,the service of the cashier and manager is great . I think her last name is Williams , I can’t pronounce her first name . So now I only come and get my food when she is there

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Memphis, TN?

Whataburger is open 24 hours a day, seven days a week in Memphis, TN.

Does Whataburger serve breakfast all day?

Yes, Whataburger serves breakfast along with lunch and dinner all day long.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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