About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.8
230 reviews
5 stars
77
4 stars
22
3 stars
11
2 stars
23
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or apathetic service.
Wait Times
Many customers expressed frustration over excessively long wait times, both in the drive-thru and inside the restaurant.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared meals.
Management Response
Positive mentions of management were noted, particularly regarding their efforts to address customer concerns and improve service.
Cleanliness
The restaurant was generally described as clean, contributing positively to the dining experience.
- PUPatrick Ulery6 days ago5.0First time ever coming here. I will.have to say the staff had some incredible customer service and they were caring and communicative with everyone in the building. They all had smiles the whole time.
- MPMary PendletonNov 17, 20255.0Restaurant was very clean. Cashier took time and made sure he understood my orders in a professional manner. This Restaurant is awesome.
- JJJamie JoNov 17, 20254.0Food is good with a nice variety. Service is extremely slow. It's so bad that the drive-thru is a parking lot, all cars are parked and cut off. Be prepared to spend 30 to 45 minutes in line.
- ACAlicia CurryNov 13, 20251.0This place's drive thru is a joke!! I just waited 30 minutes only to be put on the back burner when they decided to resume taking orders. They got two lanes for nothing. It doesn't speed anything up and the cashier didn't even switch between the two to take orders!!!! This would've been my first eating experience here but I guess I'll never know...especially at this one!!!!!
- ASAlexis ShepherdOct 28, 20255.0I have been to the one on Austin Peay only maybe 5 or 6 times now and the food is ALWAYS great! The service.... hit or miss. The atmosphere is just lovely, though I only do carryout. I've gone through the drive-thru the first couple of times and the service was pretty good. Now, the service inside the restaurant is not the same all the time. I came in one night and they just failed to give me my other burger that I paid for. I paid for the #2 and #5 combos. I got just one burger and both fries. The lady who rang me up initially was very friendly, but I guess she had gone on break and was replaced by this very apathetic, unapologetic younger woman. I say that because after waiting even longer for them to give me my burger, when she handed it to me she just said, "Here you go", with no smile or apology to follow. Okay?? Today I visited (10.27.25), and it was very pleasant because, I guess, their regional and general managers were present doing their observations or whatever. I didn't get their names, but they were two African American gentlemen and both were very friendly, of course. One wore glasses like me and loved the Peach Fuze flavored tea like me also. I found that out because he said they were completely out of it until Thursday morning. He added that he understood my frustration because that's the only one he gets, too. So, yes, he was very courteous and conversational and kept saying in a very jocular, yet sincere voice, "Now, I'm gonna see you back in a few days," with a friendly smile to match. I even got something different this time, too - the Wrangler Bacon Burger - and it was delicious!!😋
Frequently Asked Questions About Whataburger
Where is Whataburger located in Memphis?
Whataburger is located at 3576 Austin Peay Highway, Memphis, TN 38128.
What are the operating hours of Whataburger on weekdays and weekends?
Whataburger is open 24 hours every day of the week, including weekends.
What type of food does Whataburger serve?
Whataburger serves bigger, made-to-order burgers, chicken items, salads, breakfast, lunch, dinner, and desserts using 100% pure beef on a toasted five-inch bun.
Does Whataburger offer vegetarian options?
Yes, Whataburger serves vegetarian options.
Is Whataburger wheelchair accessible and family-friendly?
Yes, Whataburger has wheelchair accessible entrances, seating, restrooms, and welcomes children with high chairs and a children's menu.
Can I pay with mobile NFC or credit/debit cards at Whataburger?
Yes, Whataburger accepts payments through mobile NFC, credit cards, and debit cards; cash is not required.
Is there free parking available at Whataburger?
Yes, Whataburger offers free parking in its parking lot.
What nearby places can customers visit before or after dining at Whataburger?
Customers can visit places like Valvoline Instant Oil Change for vehicle maintenance, Glide Xpress Car Wash for cleaning, or nearby banks like Truist and Suntrust for banking services.
Are there other dining options near Whataburger?
Yes, nearby dining options include Chick-fil-A for chicken, Don Dons Jr for sandwiches and chicken, Bojangles for casual dining, Starbucks for coffee, Tropical Smoothie Cafe for smoothies, and Vjs Kickin BBQ Sauce for barbecue.
What nearby entertainment and personal care services are close to Whataburger?
Nearby, you can find Tigerland Academy for concerts and theatre, The Fab Lab Hair Salon and Rose's Nails for beauty services, as well as Timeless Gatherings Event Venue for event planning needs.