Brand Certified
Wendy's
3.4(873 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
6781 E. Shelby Dr., Memphis, TN
38141, United States
Certified by Wendy's • Feb 22, 2026
(901) 501-5014
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tn/memphis/6781-e-shelby-dr
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
873 reviews
5 stars
296
4 stars
191
3 stars
127
2 stars
63
1 star
196
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, old, or poorly prepared.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of management support.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting clean conditions while others reported dirty restrooms.
Service Speed
Several customers experienced long wait times, particularly in the drive-thru, although some noted that the line moved quickly despite being busy.
- AAAmendaw Alvarez6 days ago4.0Food was good nothing wrong with it, place was a bit dirty and the restroom was a mess
- SSshalonfowlDec 5, 20254.0The food was fresh
- CFCandaice Shantel FlemingOct 15, 20251.0This was absolutely DISGUSTING!!! I can't believe they actually served this to a person. I wouldn't even have given this to a dog. I had to throw it out in the outside trash!! I will NEVER order from Wendy's. THIS PLACE NEEDS TO BE SHUT DOWN AND CONDEMNED!! DO NOT GO TO THIS WENDY'S!!!! Not going will SAVE your life!!! .... you have been warned.
- QWQuincy WilbournSep 19, 20255.0Hot fresh food, store was very clean, friendly workers
- BTBridgett TerryAug 31, 20251.0I went to the Wendy’s on 6781 E. Shelby Drive. I sat in line for a while and when I got ready to eat my food. The fries were cold , old and stiff. This is unacceptable. The couldn’t file complaint on the website because I later realized that the cashier didn’t give me a receipt. Which has the store number. Poor customer service.
Frequently Asked Questions About Wendy's
Is East Shelby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 6781 E. Shelby Dr., Memphis?
The drive-thru is open daily from 6:30 AM to midnight.
Does Wendy's at East Shelby Drive serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order using the Wendy's mobile app or at order.wendys.com and select this location.
What payment methods are accepted at Wendy's on E. Shelby Dr.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available for this Wendy's location?
Delivery is available where provided; check the app or website with your address for availability.
How can I contact Wendy's at 6781 E. Shelby Dr. for feedback or questions?
You can call (901) 501-5014 or reach their Customer Care team via live chat on their Contact page.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the menu website, mobile app, and in-restaurant posters.
Are there other fast food or burger restaurants near Wendy's on E. Shelby Dr.?
Yes, nearby burger places include Dixie Queen, hotroostermemphis, and Back Yard Burgers, perfect for trying different options.
What nearby shops can I visit when dining at Wendy's on E. Shelby Dr.?
Village Mart Clothing and Footwear and Saucony shoe stores are close by, great for shopping before or after your meal.
Are there service centers near Wendy's for car maintenance?
Yes, Pep Boys and Valvoline Instant Oil Change are nearby locations for automotive repair and oil changes.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website