At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, old, or poorly prepared.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of management support.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting clean conditions while others reported dirty restrooms.
Service Speed
Several customers experienced long wait times, particularly in the drive-thru, although some noted that the line moved quickly despite being busy.
AA
Amendaw Alvarez
6 days ago
4.0
Food was good nothing wrong with it, place was a bit dirty and the restroom was a mess
SS
shalonfowl
Dec 5, 2025
4.0
The food was fresh
CF
Candaice Shantel Fleming
Oct 15, 2025
1.0
This was absolutely DISGUSTING!!! I can't believe they actually served this to a person. I wouldn't even have given this to a dog. I had to throw it out in the outside trash!! I will NEVER order from Wendy's. THIS PLACE NEEDS TO BE SHUT DOWN AND CONDEMNED!! DO NOT GO TO THIS WENDY'S!!!! Not going will SAVE your life!!! .... you have been warned.
QW
Quincy Wilbourn
Sep 19, 2025
5.0
Hot fresh food, store was very clean, friendly workers
BT
Bridgett Terry
Aug 31, 2025
1.0
I went to the Wendy’s on 6781 E. Shelby Drive. I sat in line for a while and when I got ready to eat my food. The fries were cold , old and stiff. This is unacceptable. The couldn’t file complaint on the website because I later realized that the cashier didn’t give me a receipt. Which has the store number. Poor customer service.