Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
868 reviews
5 stars
295
4 stars
190
3 stars
126
2 stars
63
1 star
194
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.
Cleanliness
Some customers noted that the location was clean, but others experienced issues with service and food quality.
Speed of Service
Several reviews mentioned long wait times in the drive-thru and for food preparation.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of customer care.
- CFCandaice Shantel FlemingOct 15, 20251.0This was absolutely DISGUSTING!!! I can't believe they actually served this to a person. I wouldn't even have given this to a dog. I had to throw it out in the outside trash!! I will NEVER order from Wendy's. THIS PLACE NEEDS TO BE SHUT DOWN AND CONDEMNED!! DO NOT GO TO THIS WENDY'S!!!! Not going will SAVE your life!!! .... you have been warned.
- QWQuincy WilbournSep 19, 20255.0Hot fresh food, store was very clean, friendly workers
- BTBridgett TerryAug 31, 20251.0I went to the Wendy’s on 6781 E. Shelby Drive. I sat in line for a while and when I got ready to eat my food. The fries were cold , old and stiff. This is unacceptable. The couldn’t file complaint on the website because I later realized that the cashier didn’t give me a receipt. Which has the store number. Poor customer service.
- WSWayne ShellabargerAug 6, 20255.0Good quick meal.
- THTiera HawkinsJul 25, 20251.0I purchased a grilled ranch chicken wrap today and the tortilla was hard and breaking apart, the meet was also hard and very old. I’ve called management many times and the phone just rung. For $8.00 I am highly disappointed! T. Hawkins
Frequently Asked Questions About Wendy's
Is East Shelby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Memphis, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Memphis, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 501-5014.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East Shelby Wendy’s serve breakfast?
Yes, this Wendy’s location in Memphis, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 6781 E. Shelby Dr., Memphis?
The drive-thru is open daily from 6:30 AM to midnight.
Does Wendy's at East Shelby Drive serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order using the Wendy's mobile app or at order.wendys.com and select this location.
What payment methods are accepted at Wendy's on E. Shelby Dr.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available for this Wendy's location?
Delivery is available where provided; check the app or website with your address for availability.
How can I contact Wendy's at 6781 E. Shelby Dr. for feedback or questions?
You can call (901) 501-5014 or reach their Customer Care team via live chat on their Contact page.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the menu website, mobile app, and in-restaurant posters.
Are there other fast food or burger restaurants near Wendy's on E. Shelby Dr.?
Yes, nearby burger places include Dixie Queen, hotroostermemphis, and Back Yard Burgers, perfect for trying different options.
What nearby shops can I visit when dining at Wendy's on E. Shelby Dr.?
Village Mart Clothing and Footwear and Saucony shoe stores are close by, great for shopping before or after your meal.
Are there service centers near Wendy's for car maintenance?
Yes, Pep Boys and Valvoline Instant Oil Change are nearby locations for automotive repair and oil changes.