At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Food Quality
Many customers reported receiving cold, improperly prepared, or unsanitary food, leading to dissatisfaction.
Long Wait Times
Several reviews mentioned excessively long wait times for orders, both in the drive-thru and lobby.
Cleanliness
Customers frequently noted that the restaurant was dirty, with concerns about hygiene and food handling practices.
Mixed Experiences
While some customers had positive experiences with food quality and service, these were overshadowed by the majority of negative feedback.
OR
OCC Plumbing & Restorations
Feb 14, 2026
1.0
Closed at 3 on a Saturday
FB
Frankie Barnes
Jan 20, 2026
3.0
No one is not wearing hair nets...
LL
Lonnieandpam1985 Lowe
Nov 17, 2025
5.0
Very good
AL
alyssa Landa
Nov 4, 2025
5.0
Food was great everyone was super kind
AW
Alexandra Williams
Oct 20, 2025
1.0
I was just seriously discriminated against at this location! My family and I walked in to get frosty's, stood there for 5 minutes no one spoke to us or greeted us and we were their only customers there wasn't anyone in the drive thru or in the lobby. Then a gentleman came in behind us with his order incorrect, walks up to the counter and gets seen immediately and helped immediately and all the while we are still not even spoken to, they just stood by the fry station staring at us. After ten minutes of not being helped or even spoken to my family and I decided to go somewhere else. It's a horrible location filled with employees that rather conversate among each other than help customers! I will never return to this location and do not recommend anyone going to this location. I would put zero stars if that was an option. This entire visit is hurtful and not ok from a business perspective.