Wendy's

3.4
1142 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
749 South Highland, Memphis, TN
38111, United States

Hours

Reviews

3.4
1,142 reviews
5 stars
408
4 stars
228
3 stars
196
2 stars
80
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, leading to frustration among customers.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty dining areas and food preparation practices.

Management Issues

Customers expressed concerns about poor management and lack of oversight, contributing to the overall negative experience.
  • LL
    Lonnieandpam1985 Lowe
    Nov 17, 2025
    5.0
    Very good
  • AL
    alyssa Landa
    Nov 4, 2025
    5.0
    Food was great everyone was super kind
  • AW
    Alexandra Williams
    Oct 20, 2025
    1.0
    I was just seriously discriminated against at this location! My family and I walked in to get frosty's, stood there for 5 minutes no one spoke to us or greeted us and we were their only customers there wasn't anyone in the drive thru or in the lobby. Then a gentleman came in behind us with his order incorrect, walks up to the counter and gets seen immediately and helped immediately and all the while we are still not even spoken to, they just stood by the fry station staring at us. After ten minutes of not being helped or even spoken to my family and I decided to go somewhere else. It's a horrible location filled with employees that rather conversate among each other than help customers! I will never return to this location and do not recommend anyone going to this location. I would put zero stars if that was an option. This entire visit is hurtful and not ok from a business perspective.
  • KJ
    Katie Jernigan
    Oct 17, 2025
    1.0
    Im so sick of the rude employees, terribly long wait times, and bad food. The employees are what really ruined this location.
  • DP
    dennis pannell
    Oct 2, 2025
    5.0
    Don’t eat out much but will have to change that. Best cheeseburger I’ve had in forever. Fries hot. Bubbly coke. Everything was fresh. Just like Arnold S. ILL BE BACK!

Frequently Asked Questions About Wendy's

Is So. Highland 24 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.