Wendy's

3.4
972 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7928 Winchester Road, Memphis, TN
38125, United States

Hours

Reviews

3.4
972 reviews
5 stars
332
4 stars
208
3 stars
156
2 stars
78
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness of their meals.

Operational Issues

Several reviews mentioned long wait times, early closures, and unavailability of menu items, suggesting operational inefficiencies.
  • VH
    v. h.
    Dec 3, 2025
    1.0
    I am BEYOND tired of the attitudes and inaccuracies. Messing up someone’s order and having an attitude is adding insult to injury. How hard is it to make sure you give someone the correct lemonade? I seriously would love to know. I CANNOT HAVE HIGH FRUCTOSE CORN SYRUP. So when I order Minute Maid zero sugar with no ice(which is on the receipt), that’s what I expect. Ppl have health conditions that call for little to no sugar so your carelessness could literally mean making someone ill and/or causing agonizing pain. I say this as someone that once worked in fast food, Popeyes I might add. It’s not hard to accurately prepare an order. No one forced any of you to choose that line of work so why treat the customers as if they did? How are we to advance as a society if making fast food orders is a task that proves impossible? It costs you nothing to be pleasant and get someone’s order right. Do better.
  • HI
    Harry Harness IV
    Nov 2, 2025
    1.0
    Google shows it is open until midnight on Saturday. However, an automatic message played on the speaker informing me that they were currently closed when I arrived at 11:44 p.m. Jan 3, 2026 I got there at 10:52, and was told they are closed. Still shows midnight online.
  • CD
    Capri Dragon
    Aug 17, 2025
    3.0
    I go here every Sunday for my clients breakfast and ever so often like today I am encountered with a person that claims to work every Sunday. Now I order the same meal every time a number 1 bacon chicken croissant meal, that's what it is on the board, this person told me it does not come with bacon I said okay. I just wish when people do not know they not make themselves look inadequate to do their job by acting as if they know. When the regular crew is there everything goes smoothly.
  • DD
    DolledbyChyna
    Aug 4, 2025
    1.0
    Shitty place to go.. they are too lazy to remove the blue cheese as I asked they just put the shredded cheddar on top of it.. what if I had allergies and then they won’t answer phone but pick up and hang up!!! I want my money back never again
  • JO
    Johannes Ordóñez
    Jul 22, 2025
    5.0
    It was good.

Frequently Asked Questions About Wendy's

Is County Gate Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 7928 Winchester Road, Memphis, TN?

The drive-through is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.