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Wendy's

3.0
(844 reviews)

Business Details

2845 Kirby Parkway, Memphis, TN
38119, United States
(901) 495-2280

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2845 Kirby Parkway, Memphis, TN
38119, United States

Hours

Reviews

3.0
844 reviews
5 stars
237
4 stars
148
3 stars
122
2 stars
83
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful staff, with many customers expressing frustration over poor service and lack of professionalism.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their food orders.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with complaints about the freshness and quality of items served.

Long Wait Times

Customers frequently noted excessive wait times in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Management Issues

Several reviews pointed to poor management and staffing problems, indicating a lack of organization and oversight at this location.
  • FF
    Fulana Fuu
    4 days ago
    1.0
    The girl working the drive thru with the long braids (6:10pm) Feb. 22. Is extremely rude and got my order wrong. She stuffed everything that I ordered into 1 bag and kept saying “move along” as I was checking the food, I’m glad I checked it because it was wrong!!!!
  • TA
    The Art Appreciator
    5 days ago
    1.0
    Food was ice cold. Lady with huge eyelashes at window wouldn’t talk to us or look at us. She wouldn’t even hand us the food the manager came by to give us the food.
  • DL
    Donna Lewis
    Feb 13, 2026
    1.0
    The employees are very disrespectful my food was not fresh the fries were not all the way done the manager got very rude and disrespectful with me her name is donnisha
  • CA
    Cortez Armstrong
    Feb 13, 2026
    1.0
    This store is horrible no understanding manager talking to people crazy no respect for others crew the same need better managerment I would not be coming back to this store at all it's just sad smh
  • TC
    T Carter
    Dec 27, 2025
    2.0
    I waited at the drive thru speaker for a while before my order was taken. Once I pulled around to the window there was one car in front of me but I still waited one I got to the window. All I order was a large chilli and a single with cheese.

Frequently Asked Questions About Wendy's

Is Kirby Quince Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 2845 Kirby Parkway, Memphis?

Drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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