Wendy's

3.1
835 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2845 Kirby Parkway, Memphis, TN
38119, United States

Hours

Reviews

3.1
835 reviews
5 stars
236
4 stars
148
3 stars
122
2 stars
81
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Food Quality

Feedback indicated that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • RE
    Rhondeezy Ezell
    Nov 12, 2025
    1.0
    I wish i could put zero stars i place an order 2 days ago and they messed up.my order i tried to call and let know but no one answered bad service when i went back to let them know i had to repay for my food
  • PS
    Phillip Scott
    Nov 10, 2025
    1.0
    Ughhh
  • MR
    Melissa Reynolds
    Oct 16, 2025
    1.0
    I don't know who the cashier was tonight on 10/15/2025 around 10 :30 pm but it's NOT MY FAULT Y'ALL SHORT STAFFED AND YOU HATE YOUR JOB so next time she needs to watch her mouth and be courteous to the customers because if nobody comes to this establishment then your rude unprofessional self won't have a job! The absolute WORST service I have received from any fast food restaurant. Your job isn't rocket science so stop making it harder than it has to be fr.
  • DB
    Deonia Bailey
    Sep 19, 2025
    1.0
    They need to they drive through equipment fixed
  • PH
    Philip Hicks
    Sep 9, 2025
    5.0
    I am pleased with this location. I do not frequent fast food often. Primarily, because of bad customer service and low food quality. I have been to this location twice recently. Both times they exceeded my expectations.

Frequently Asked Questions About Wendy's

Is Kirby Quince Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.