At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
RE
Rhondeezy Ezell
Nov 12, 2025
1.0
I wish i could put zero stars i place an order 2 days ago and they messed up.my order i tried to call and let know but no one answered bad service when i went back to let them know i had to repay for my food
PS
Phillip Scott
Nov 10, 2025
1.0
Ughhh
MR
Melissa Reynolds
Oct 16, 2025
1.0
I don't know who the cashier was tonight on 10/15/2025 around 10 :30 pm but it's NOT MY FAULT Y'ALL SHORT STAFFED AND YOU HATE YOUR JOB so next time she needs to watch her mouth and be courteous to the customers because if nobody comes to this establishment then your rude unprofessional self won't have a job! The absolute WORST service I have received from any fast food restaurant. Your job isn't rocket science so stop making it harder than it has to be fr.
DB
Deonia Bailey
Sep 19, 2025
1.0
They need to they drive through equipment fixed
PH
Philip Hicks
Sep 9, 2025
5.0
I am pleased with this location. I do not frequent fast food often. Primarily, because of bad customer service and low food quality. I have been to this location twice recently. Both times they exceeded my expectations.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Memphis, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Memphis, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 495-2280.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kirby Quince Wendy’s serve breakfast?
Yes, this Wendy’s location in Memphis, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2845 Kirby Parkway, Memphis?
Drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does the Wendy's at Kirby Parkway serve breakfast?
Yes, this location serves breakfast with options available on the Wendy's app or website for ordering.
What payment options are accepted at Wendy's in Memphis, TN?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact the Wendy's at 2845 Kirby Parkway for questions or feedback?
You can call the location directly at (901) 495-2280 or contact customer care via the Wendy's website or phone number 888-624-8140.
Where can I find the menu and pricing for Wendy's at this location?
Menu and pricing can be viewed on Wendy's menu website or mobile app by selecting this location.
Are there any nearby restaurants or eateries close to Wendy's at 2845 Kirby Parkway?
Yes, nearby eateries include Big Bill's Bar-Be-Que, All Star Hot Wings, New China, PizzaMe!, Starbucks, SubWay, SNOWFOX, and Exlines' Best Pizza in Town, which customers may visit before or after dining at Wendy's.
What financial services are located near Wendy's on Kirby Parkway?
Nearby financial services include Notary Memphis, Bookkeeping Innovations, Coinme ATM and currency exchange, OneMain Financial, and Coinstar, which could be convenient for customers handling errands before or after their meal.
What nearby stores or service providers can customers visit near this Wendy's location?
Nearby stores and services include Kroger grocery store, AT&T Store for mobile phones, KeyMe Locksmiths, UPS Access Point location and Authorized Shipping Outlet, Blue Rhino Propane Exchange, and Farrell-Calhoun Paint, offering convenience for customers running errands around their Wendy's visit.