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Customers frequently reported long wait times and poor service, particularly in the drive-thru, with many expressing frustration over staff attitudes and order accuracy.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall poor food quality, with some customers noting that items were missing or not prepared as requested.
Staff Attitude
While some reviews highlighted friendly staff, many others criticized the rudeness and unprofessional behavior of employees, particularly during busy hours.
Cleanliness
A few customers noted that the restaurant was clean, but this was overshadowed by complaints about the overall disorganization and lack of proper management.
TC
T Carter
Dec 27, 2025
2.0
I waited at the drive thru speaker for a while before my order was taken. Once I pulled around to the window there was one car in front of me but I still waited one I got to the window. All I order was a large chilli and a single with cheese.
AA
Anna
Dec 21, 2025
1.0
There is no reason to wait 20 minutes to speak to someone in the drive thru window and there is no one at the windows, absolutely ridiculous
KL
Kielwanna LaQesha
Dec 20, 2025
5.0
I went thru the drive thru late night and was greeted with positive energy and wonderful attitudes and my food was fresh. Thanks to the crew that’s working tonight
GJ
Griffin Jett
Dec 9, 2025
1.0
“Swing back around in 15-20 minutes we are about to have a shift change” why was a told this after waiting 20 minutes in a drive thru
BB
Bruce Wayne (Brucey_baybee)
Nov 21, 2025
2.0
Incompetent. Its fast food I won't go into detail. Lady at the window was sweet though. That's why 2 stars.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 2845 Kirby Parkway, Memphis?
Drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does the Wendy's at Kirby Parkway serve breakfast?
Yes, this location serves breakfast with options available on the Wendy's app or website for ordering.
What payment options are accepted at Wendy's in Memphis, TN?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact the Wendy's at 2845 Kirby Parkway for questions or feedback?
You can call the location directly at (901) 495-2280 or contact customer care via the Wendy's website or phone number 888-624-8140.
Where can I find the menu and pricing for Wendy's at this location?
Menu and pricing can be viewed on Wendy's menu website or mobile app by selecting this location.
Are there any nearby restaurants or eateries close to Wendy's at 2845 Kirby Parkway?
Yes, nearby eateries include Big Bill's Bar-Be-Que, All Star Hot Wings, New China, PizzaMe!, Starbucks, SubWay, SNOWFOX, and Exlines' Best Pizza in Town, which customers may visit before or after dining at Wendy's.
What financial services are located near Wendy's on Kirby Parkway?
Nearby financial services include Notary Memphis, Bookkeeping Innovations, Coinme ATM and currency exchange, OneMain Financial, and Coinstar, which could be convenient for customers handling errands before or after their meal.
What nearby stores or service providers can customers visit near this Wendy's location?
Nearby stores and services include Kroger grocery store, AT&T Store for mobile phones, KeyMe Locksmiths, UPS Access Point location and Authorized Shipping Outlet, Blue Rhino Propane Exchange, and Farrell-Calhoun Paint, offering convenience for customers running errands around their Wendy's visit.