Wendy's

3.4
2046 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
1593 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.4
2,046 reviews
5 stars
669
4 stars
440
3 stars
372
2 stars
188
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that food was often served cold or stale, with complaints about old fries and improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and dirty tables, contributing to a negative dining experience.

Staff Attitude

There were multiple mentions of unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.
  • JK
    Jearica King
    2 days ago
    1.0
    I truly don’t understand why it takes them 30 minutes to come to the speaker every time I come here to take an order! Multiple people pull out of line because of this. Just lazy workers! Let someone else take your job if you don’t want to do it!! Literally had to call the store after sitting in the drive thru for 15 minutes with no one in front of me, just to ask was somebody going to come to the speaker and take my order! While I was on the phone somebody finally came to the speaker. I’m surprised they even answered. Total time spent at a fast food drive thru=30 minutes. Ridiculous! Then saw a cook grab his hat with his gloves on and I’m sure went back to touching food immediately. I’m disgusted.
  • SS
    Sharon Sallis
    3 days ago
    3.0
    Slow just not fast enough, didn't even apologize for it taking so long, sandwich was not even hot 😒, won't try breakfast again
  • KD
    Keishanna Dean
    Dec 29, 2025
    1.0
    The chili did not have any beans. The meat was huge inside as if they broke a few patties and put the pieces in my cup. The chili also wasn’t hot. The line wasn’t long but they took a long time on the customer before me which is why I believe they had my chili made and sitting on the counter. Here is video proof! I left Union and went to Poplar Ave and Thor chili was perfect.
  • CS
    Chris S
    Dec 27, 2025
    3.0
    Opening and closing times are not right
  • PO
    Parker Olson
    Dec 17, 2025
    4.0
    Pretty good. Survive was good. Food was colder than I would have liked

Frequently Asked Questions About Wendy's

Is Union Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Union Avenue?

The drive-through is open Monday to Thursday from 7:00 AM to 12:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 12:00 AM.