Wendy's

3.4
2038 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1593 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.4
2,038 reviews
5 stars
666
4 stars
437
3 stars
372
2 stars
188
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including sticky floors and dirty tables.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, with some noting that items were missing from their orders.

Staff Behavior

Customers noted unprofessional behavior from staff, including ignoring customers and being distracted by personal conversations.

Drive-Thru Issues

Multiple reviews mentioned long wait times in the drive-thru, with some customers leaving without placing an order.
  • SB
    Step Barton
    Oct 27, 2025
    1.0
    I ordered a baconnator got back to work and the order was wrong. They gave a dave burger. I didn't go to Wendy's a lot but now I'm not going back.
  • TT
    The Nerdy Thrifter
    Oct 13, 2025
    2.0
    Went last night at around 7:15 and the girl running the screen started kept asking for my order over and over and it was very clear and simple what I asked for then she finally asked after five times trying to take the order to go around the corner wasn't even done ordering , and at the window clearly trying to enunciate tell her what I wanted I told her twice and then she got a male co-worker to take my order , he was very nice and he did a good job but she didn't finish putting the first thing I asked for on the order so I pretty much had to retake order , and then you could hear her and a co-worker scream laugh in the back of the store , It was very unprofessional and I ordered a kids meal and it was missing the toy , The fries were hot at least , I didn't even get a receipt , I can't guarantee you walk I'll go back to this location again seeing that I don't go to that one very often ever
  • RM
    RickJames Maxwell
    Oct 12, 2025
    2.0
    Decent food, nasty condiment bar. Floor greasy and slick. This place needs some severe help
  • RF
    Racheal Fayard
    Oct 7, 2025
    1.0
    The stickiest floor I've ever stepped on. The Wendy's mat almost took my shoes.
  • AP
    Angela Pigues
    Oct 3, 2025
    3.0
    Waited in drive through line no one ever said anything. I drove around and placed order at window.

Frequently Asked Questions About Wendy's

Is Union Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.