At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including sticky floors and dirty tables, which detracted from their dining experience.
Management Concerns
There were mentions of unprofessional behavior from management and staff, contributing to a negative atmosphere.
Mixed Experiences
While some customers praised specific locations for good service and fresh food, many others expressed disappointment, indicating a lack of consistency.
MB
Madison Bradshaw
5 days ago
1.0
No plastic ware,wrong sauce,wrong burger and no straws
DM
Diane Malone
Jan 21, 2026
3.0
Food is going down. What would Dave think? bread breaks up along with the old pattie.
SH
Shernic Hamilton
Jan 12, 2026
1.0
No bathroom rude manger employees imagine said no bathroom i want refund they so Happy to give money back i can see this wendys going bankrupt if they don't remove those workers who don't understand why they have a job .Not letting money run out door
JK
Jearica King
Jan 10, 2026
1.0
I truly don’t understand why it takes them 30 minutes to come to the speaker every time I come here to take an order! Multiple people pull out of line because of this. Just lazy workers! Let someone else take your job if you don’t want to do it!! Literally had to call the store after sitting in the drive thru for 15 minutes with no one in front of me, just to ask was somebody going to come to the speaker and take my order! While I was on the phone somebody finally came to the speaker. I’m surprised they even answered. Total time spent at a fast food drive thru=30 minutes. Ridiculous! Then saw a cook grab his hat with his gloves on and I’m sure went back to touching food immediately. I’m disgusted.
SS
Sharon Sallis
Jan 9, 2026
3.0
Slow just not fast enough, didn't even apologize for it taking so long, sandwich was not even hot 😒, won't try breakfast again