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Wendy's

3.4
(2053 reviews)

Business Details

1593 Union Avenue, Memphis, TN
38104, United States
(901) 274-4536

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1593 Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.4
2,053 reviews
5 stars
673
4 stars
440
3 stars
373
2 stars
188
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and dirty tables, which detracted from their dining experience.

Management Concerns

There were mentions of unprofessional behavior from management and staff, contributing to a negative atmosphere.

Mixed Experiences

While some customers praised specific locations for good service and fresh food, many others expressed disappointment, indicating a lack of consistency.
  • MB
    Madison Bradshaw
    5 days ago
    1.0
    No plastic ware,wrong sauce,wrong burger and no straws
  • DM
    Diane Malone
    Jan 21, 2026
    3.0
    Food is going down. What would Dave think? bread breaks up along with the old pattie.
  • SH
    Shernic Hamilton
    Jan 12, 2026
    1.0
    No bathroom rude manger employees imagine said no bathroom i want refund they so Happy to give money back i can see this wendys going bankrupt if they don't remove those workers who don't understand why they have a job .Not letting money run out door
  • JK
    Jearica King
    Jan 10, 2026
    1.0
    I truly don’t understand why it takes them 30 minutes to come to the speaker every time I come here to take an order! Multiple people pull out of line because of this. Just lazy workers! Let someone else take your job if you don’t want to do it!! Literally had to call the store after sitting in the drive thru for 15 minutes with no one in front of me, just to ask was somebody going to come to the speaker and take my order! While I was on the phone somebody finally came to the speaker. I’m surprised they even answered. Total time spent at a fast food drive thru=30 minutes. Ridiculous! Then saw a cook grab his hat with his gloves on and I’m sure went back to touching food immediately. I’m disgusted.
  • SS
    Sharon Sallis
    Jan 9, 2026
    3.0
    Slow just not fast enough, didn't even apologize for it taking so long, sandwich was not even hot 😒, won't try breakfast again

Frequently Asked Questions About Wendy's

Is Union Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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