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Wendy's

3.1
(1500 reviews)

Business Details

(901) 896-2958

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
315 Washington Street, Memphis, TN
38103, United States

Hours

Reviews

3.1
1,500 reviews
5 stars
447
4 stars
244
3 stars
272
2 stars
147
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including inattentiveness, rudeness, and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty restrooms and unsanitary conditions.

Management Issues

Several reviews pointed to a lack of effective management, leading to disorganized service and employee behavior.

Positive Staff Interactions

Despite the negative feedback, some customers noted positive experiences with individual staff members who provided good service.
  • OK
    Oscar Kelly
    1 day ago
    3.0
    Bums at the entrance begging before you enter. Telling...you to buy him something. Angry response when you don't.
  • TA
    Teunna Atanassov
    Feb 6, 2026
    1.0
    The host was extremely inattentive, claiming it was her second day on the job and that she was high. The rest of the crew was slacking off, except for Carlesha, who was working exceptionally hard. She was taking orders, making them, bagging food, and passing it out. I suggested that she should be promoted to manager and also tipped her for her excellent customer service.
  • SH
    Stacy Holder
    Jan 24, 2026
    2.0
    The food was cold and need to make sure customers get what they order and aslo fresh amd when ask please never again...
  • CS
    Charlie Shanay
    Jan 23, 2026
    1.0
    So I bought a meal and parked my car in the lot to eat real quick . Not even 7 minutes later.. they called a tow truck to ask me to leave. And the sign says WENDYS CUSTOMER PARKING!! VERY UNNECESSARY!
  • JO
    Jabari Oliver
    Jan 9, 2026
    1.0
    I asked for a sausage, egg, and cheese bagel. No bagel was available, so I settled for a biscuit. I waited on my order and watched them make a few sausage, egg, and cheese biscuits. They gave me a bacon, egg, and cheese biscuit.

Frequently Asked Questions About Wendy's

Is Danny Thomas Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Memphis, TN?

Wendy's drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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