Wendy's

3.4
1871 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6143 Walnut Grove Road, Memphis, TN
38120, United States

Hours

Reviews

3.4
1,871 reviews
5 stars
651
4 stars
406
3 stars
299
2 stars
153
1 star
362

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, overcooked, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.

Cleanliness

Several customers noted unsanitary conditions, including flies in the restaurant and dirty dining areas.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.

Management Issues

There were mentions of poor management and lack of oversight, leading to disorganization and staff attitude problems.
  • CS
    Cheri Simmons
    Nov 9, 2025
    5.0
    Enjoy burgers and frosty...yum
  • MS
    Mason Stump
    Nov 7, 2025
    2.0
    I ordered a burger, several fries and a salad. it took them 20 minutes to get me my food, and i didn’t even realize they forgot my burger when i was driving off. I spent $35. I went in and asked why it was taking so long, they didn’t even apologize.
  • MS
    Ms. Saiuda Smalls
    Oct 28, 2025
    1.0
    God forbid you come in here with a large bill. Cashier had the change in her till, proceeded to go in the back taking 10 minutes to make change, then came back short on the money, and copped an attitude. Additional training would behoove her.
  • MR
    Mary Reeves
    Oct 27, 2025
    1.0
    Food was absolutely disgusting, burgers was not done and found hair on one of the burgers!!!!
  • FL
    Frank Leal
    Oct 24, 2025
    1.0
    6:45PM and was told the lobby was closed....drive thru only. 8 cars deep and line not moving. Staff hanging out at the tables yapping. Get off your butt and do what they hired you for...or just shut it down and go home. Needless to say I didn't order and don't recommend. Good luck.

Frequently Asked Questions About Wendy's

Is Walnut Grove Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.