Wendy's

3.3
1227 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4605 Poplar Avenue, Memphis, TN
38117, United States

Hours

Reviews

3.3
1,227 reviews
5 stars
384
4 stars
245
3 stars
230
2 stars
113
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Food Quality

Many reviews mentioned that the food was often cold, old, or poorly prepared, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.

Management Issues

There were complaints about poor management practices, including lack of training for staff and inadequate customer service.

Positive Experiences

Some customers had positive interactions with specific staff members who provided friendly and attentive service.
  • LM
    Lamont Milton
    Nov 10, 2025
    1.0
    My food was cold, they had no beverage choices, only took credit cards, and the food bag, and lemonade cup had an unclean smell. No happy at all. Leaving 1 star isn't my choice it's more like a -10.
  • JG
    Joelee Gibson
    Nov 9, 2025
    3.0
    me and my sister went the other day, we pulled up to the drive thru where they informed us that we would she to come in to order bc something was wrong w the system. we walked in and i immediately knew i would not be ordering food here. It was a mess. the surfaces were visibly sticky, dirty, and very unkempt. There was trash thrown everywhere. As i’m sitting at a very dirty table, waiting for my sister to get her food, i look down and a roach crawls out from underneath the booth and hid underneath one of the many cup lips that were thrown everywhere. I believe my sisters order was correct and nobody was rude or anything. Ik that some customers have no common decency but at the end of the day the employees are there to also keep things clean.
  • JW
    Jayden Weise
    Nov 7, 2025
    1.0
    I ordered a mobile order and unfortunately they did not have what I ordered. That is fine and all but when it came down to it they charged me for everything then acted like it was my fault. Super rude staff and not helpful at all. This place isn't worth your time or money.
  • YB
    Yah Boi
    Nov 7, 2025
    1.0
    Worst Wendy's out there. Staff is super rude and they are always out of something. Oh and dont you dare try to get your money back after ordering a mobile order and they didn't have what you ordered. They charged me for food they did not give me. Told me to leave cause I was holding up the line. And acted like it was my fault that I ordered food.
  • DJ
    David Barker Jr
    Oct 25, 2025
    2.0
    Terrible service from manager. I pulled up to order sat there like 5 mins no one said anything, I assumed speaker wasn't working. I proceeded around to window, employee asked did I have an order and I explained. Manager on shift said I had to pull back around and replace my order. There were like 5 cars behind me, she said they don't take orders at window with an attitude said I must have not been pulled all the way up to the speaker. I didn't know you need instructions to pull up to a speaker at a drive thru, the 100 of times people go through drive thrus now. Manager on shift at 2:30pm Saturday 10-25-25 seriously needs appropriate training when talking to customers.

Frequently Asked Questions About Wendy's

Is Poplar/Perkins Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.