At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, old, or poorly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Management Issues
There were complaints about poor management practices, including lack of training for staff and inadequate customer service.
Positive Experiences
Some customers had positive interactions with specific staff members who provided friendly and attentive service.
LM
Lamont Milton
Nov 10, 2025
1.0
My food was cold, they had no beverage choices, only took credit cards, and the food bag, and lemonade cup had an unclean smell. No happy at all. Leaving 1 star isn't my choice it's more like a -10.
JG
Joelee Gibson
Nov 9, 2025
3.0
me and my sister went the other day, we pulled up to the drive thru where they informed us that we would she to come in to order bc something was wrong w the system. we walked in and i immediately knew i would not be ordering food here. It was a mess. the surfaces were visibly sticky, dirty, and very unkempt. There was trash thrown everywhere. As i’m sitting at a very dirty table, waiting for my sister to get her food, i look down and a roach crawls out from underneath the booth and hid underneath one of the many cup lips that were thrown everywhere. I believe my sisters order was correct and nobody was rude or anything. Ik that some customers have no common decency but at the end of the day the employees are there to also keep things clean.
JW
Jayden Weise
Nov 7, 2025
1.0
I ordered a mobile order and unfortunately they did not have what I ordered. That is fine and all but when it came down to it they charged me for everything then acted like it was my fault. Super rude staff and not helpful at all. This place isn't worth your time or money.
YB
Yah Boi
Nov 7, 2025
1.0
Worst Wendy's out there. Staff is super rude and they are always out of something. Oh and dont you dare try to get your money back after ordering a mobile order and they didn't have what you ordered. They charged me for food they did not give me. Told me to leave cause I was holding up the line. And acted like it was my fault that I ordered food.
DJ
David Barker Jr
Oct 25, 2025
2.0
Terrible service from manager. I pulled up to order sat there like 5 mins no one said anything, I assumed speaker wasn't working. I proceeded around to window, employee asked did I have an order and I explained. Manager on shift said I had to pull back around and replace my order. There were like 5 cars behind me, she said they don't take orders at window with an attitude said I must have not been pulled all the way up to the speaker. I didn't know you need instructions to pull up to a speaker at a drive thru, the 100 of times people go through drive thrus now. Manager on shift at 2:30pm Saturday 10-25-25 seriously needs appropriate training when talking to customers.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Memphis, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Memphis, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 761-0599.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Poplar/Perkins Wendy’s serve breakfast?
Yes, this Wendy’s location in Memphis, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 4605 Poplar Avenue, Memphis?
The drive-through at this Wendy's location is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Is breakfast served at Wendy's located on Poplar Avenue in Memphis?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their website or mobile app.
Does this Wendy's offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services. You can order online via their website or mobile app.
What payment methods are accepted at Wendy's on Poplar Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find the menu and nutrition information for this Wendy's location?
Menu prices and nutrition details are available on Wendy's website or mobile app. You can view specific items and see nutritional info as you customize your order.
How can I contact this Wendy's location with questions or feedback?
You can call them directly at (901) 761-0599 or provide feedback through the Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey.
Are there any other food or dining options near Wendy's at 4605 Poplar Avenue?
Yes, nearby dining options include Chili's Grill & Bar, Ramblin' Joe's Coffee, Staks breakfast and brunch restaurant, NB Memphis health food cafe, Maru Handroll Bar sushi restaurant, Hopdoddy Burger Bar, and Nutrition Bar Memphis.
What nearby stores can customers visit around Wendy's on Poplar Avenue?
Nearby retail stores include Catherines women's clothing store, Beauty Forte Boutique, Platinum Jewelers, Bartholomew Jewelers, Lilly Pulitzer boutique, Mattress Firm, and Village Toymaker toy store.
Are there fitness or wellness centers near Wendy's at 4605 Poplar Avenue?
Nearby wellness options include Orangetheory Fitness, Orangetheory Fitness - East Memphis gym, and several beauty and nail salons like Capelli, Queen Nail Salon, VSL Perkins, and CYL Infrared Studio Memphis.
Does Wendy's at 4605 Poplar Avenue have a drive-thru and dine-in service?
Yes, this Wendy's location offers drive-thru, dine-in, delivery, and takeout services but does not offer curbside pickup.