Wendy's

3.3
1074 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3990 S 3rd St, Memphis, TN
38109, United States

Hours

Reviews

3.3
1,074 reviews
5 stars
341
4 stars
184
3 stars
215
2 stars
98
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Numerous reviews mentioned issues with food being cold, stale, or incorrect, with some customers expressing dissatisfaction with the freshness of the items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper handling of food.

Service Speed

Customers frequently complained about slow service, particularly during peak hours, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from individual staff members.
  • KK
    Kee
    Nov 17, 2025
    2.0
    I’m disappointed! I usually come to this Wendy’s often because I’ve never had a problem! I’m not sure what’s going on today but I’m not happy with my order. I order online through the app because it’s convenient so today I ordered 2 biggie bags one with spicy nuggets and one regular with an extra 6 piece nugget spicy also. That would be 3 orders of nuggets in total, I only got 1 with the biggie bags, I ordered a diet dr pepper and it was so flat with no carbonation it was horrible. When the lady brought my food out she was talking on her cell phone so that answered a lot of questions right there. I’m pregnant and craving nuggets so not having my craving of my Dr Pepper and extra nuggets really irritated me and I probably won’t go back to this location for a while.
  • LC
    Linda Carter
    Aug 11, 2025
    5.0
    Strawberry Lemonade the best 👌
  • NJ
    Nikita Johnson
    Aug 9, 2025
    1.0
    Very rude and unsanitary I watched the cashier take some drinks back that I had in my possession over 20 mins and pour them back into the containers to resell I had opened one and tasted it they were watered down so I asked that the be remade and very nice young lady made my drinks over afterward she other one took the other ones and shockingly proceeded to do this
  • NN
    nya’j
    Jun 20, 2025
    1.0
    Very dirty, the employees were mean and not clean, & had their hair touching the food
  • TR
    Timothy Rayford
    Jun 1, 2025
    5.0
    Very nice and friendly staff

Frequently Asked Questions About Wendy's

Is Hwy 61 S. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.