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Many customers reported that the food was often cold, stale, or not fresh, with several complaints about dry burgers and hard biscuits.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Operational Issues
Customers frequently mentioned issues with the restaurant's hours, including being closed during posted hours and inconsistent service availability.
TT
Tayvia Thornton
Jan 6, 2026
1.0
I ordered from there the other night and asked for a spicy chicken sandwich, fresh. I even said I’d wait, but when I got it, it wasn’t fresh nor were the fries. This has happened before—another time I ordered a large spicy chicken combo and the chicken was old, the fries were cold, and they gave me a medium instead of a large. The manager also had an attitude when I brought it up. Every time I go at night, the food is never fresh. They need to fix this.
DM
darnishia mcintyre
Dec 13, 2025
1.0
I ordered a honey butter chicken biscuit. It’s my first time trying and it was awful!! Biscuit hard and chicken patty dry!! Will not be going back to this location
LK
LEXUS KOMODO
Dec 8, 2025
1.0
OK WHY JUST BEANS IN THE CHILI & ABSOLUTELY NO MEAT?? IS IT VEGETARIAN 🤦🏽
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 4290 Elvis Presley Blvd, Memphis?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides through the app or online.
What meals are served at Wendy's on Elvis Presley Blvd?
This Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at this location for feedback or questions?
You can call (901) 443-7250, contact the Customer Care team via the Wendy’s Contact page, or leave feedback through the Wendy’s Customer Satisfaction Survey.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy’s menu website or mobile app, and nutrition posters are available in-store.
What are some nearby food options if I want to explore other restaurants near Wendy’s on Elvis Presley Blvd?
Nearby options include American Deli, Pizza Hut, Taco Bell, Hook Fish & Chicken, and Cook Out for a variety of cuisines and dining experiences.
Are there other fast food burger options near this Wendy's?
Yes, Burger King is close by if you are looking for another fast food burger restaurant in the area.
How can nearby businesses like Total Wireless or Bank of America Financial Center assist me during my visit to Wendy’s?
After dining at Wendy’s, you can visit Total Wireless for mobile needs or Bank of America Financial Center for banking services, making this area a convenient spot for multiple errands.