At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned that the food was often cold, burnt, or poorly prepared, leading to dissatisfaction.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including unsanitary food handling practices.
Staff Attitude
There were multiple mentions of staff having a negative attitude, which affected the overall customer experience.
NM
Nicole Miller
Oct 30, 2025
1.0
Only selling burgers 2 hours before close
CC
cristian chavez
Oct 4, 2025
1.0
Did a drive thru order and I wanted to really use my mobile app rewards at time of payment I showed my reward code and the person in the window kept mentioning it was already thru & that she did scanned it even when I mentioned it twice to reassure she did scanned my reward . I noticed it did not even went through . I did not want to make a big deal about it since the lady at window seemed like she did not want to even work or be there . The service honestly says a lot about a place . I asked for a baconator burger and received a single ..smh
Memphis really needs people who want to work and give a better attitude .
VK
Victoria Knepper
Aug 18, 2025
1.0
I hate leaving bad reviews on fast food cause we all know these corporations do not care. But whoever was working the drive thru last night around 10pm....yall need to do that girl a favor and let her go so she can find herself a better paying job. That ATTITUDE aint getting her anywhere. Wont ever be back to this location. After reading these reviews, yall must wanna stay empty like Hardee's up the street. Just wait... won't get $1 more from us!!
SH
Scott Hammett
Aug 17, 2025
2.0
Went to Wendys for some Breakfast biscuits and there was only one employee there! They couldn't even open on time for breakfast so I left. Very disappointing
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Memphis, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Memphis, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 202-2042.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Summer Ii Wendy’s serve breakfast?
Yes, this Wendy’s location in Memphis, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 4431 Summer Ave, Memphis?
Wendy's drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Memphis serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or visit order.wendys.com to place an online order for pickup or delivery.
What payment methods are accepted at Wendy's on Summer Ave?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at the Wendy's on Summer Ave?
Yes, this Wendy's location offers drive-thru service with extended hours.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via the Wendy's Contact page or call this location directly at (901) 202-2042.
Are there nearby fast food restaurants if I want more dining options around Wendy's?
Yes, nearby fast food options include Krystal, Burger King, Taco Bell, Firehouse Subs, and Little Caesars Pizza.
What nearby businesses can I visit before or after dining at Wendy's on Summer Ave?
You can visit local businesses such as Public Storage, CoreAssist LLC employment agency, or Regions Bank for various services near Wendy's.
Is there a place nearby Wendy's for purchasing fresh or specialty items?
Nearby you can explore Coltharp Piano World for musical instruments or Diamonds Jewelry for fashion accessories and antique jewelry.
Does Wendy's on Summer Ave accept credit cards and offer menu pricing online?
Yes, Wendy's accepts major credit cards and menu pricing is available on their website and mobile app, with prices varying by location.