Tropical Smoothie Cafe

3.8
196 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1708 N. Union Avenue, Memphis, TN
38104, United States

Hours

Reviews

3.8
196 reviews
5 stars
117
4 stars
19
3 stars
10
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including wrong items and missing ingredients.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking basic courtesy.

Food Quality

Several customers mentioned issues with food quality, including unsanitary conditions and poorly prepared items.

Smoothie Enjoyment

Despite the issues, some customers praised the smoothies for their taste and freshness.

Drive-Thru Experience

Customers expressed frustration with the drive-thru service, including slow service and policies requiring customers to enter the store for mobile orders.
  • CK
    Chandra Kamaria
    Dec 24, 2025
    2.0
    I placed my order at the drive thru. I ordered a chicken bacon ranch and got my order. Once home, my order was completely wrong. The Chicken Bacon Ranch is supposed to have of course grilled chicken, bacon and ranch dressing on a bun. My order had a few pieces of grilled chicken drowning in ranch dressing with lettuce on pita bread. Either make the sandwich as it's advertised or just go out of business. I won't be visiting this location again.
  • JB
    Jasmine Brewer
    Dec 20, 2025
    1.0
    My chicken bacon ranch sandwich was made poorly along with it being hard and my smoothie was watered down with no taste at all.
  • OO
    OkiTheHermit
    Nov 24, 2025
    1.0
    Ordered thai chicken wrap and i was served a chicken breakfast burrito.. :( The order is on a receipt. How do you screw this up?
  • DC
    Dasja C
    Oct 8, 2025
    5.0
    I love the detox island green smoothie it’s my favorite.
  • GE
    Gavin Edwards
    Oct 6, 2025
    1.0
    Worst tropical smoothie in the city and I’m not picky but it makes me mad every time I go here and my sandwich is made poorly every time and I’ve been here multiple times in the last few months and I don’t remember one time they made my sandwich how other tropical smoothies make it, and the folks working there don’t make it no better the inside of the restaurant stinks smells like BO

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Memphis?

Dine-in is available Monday to Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.