Certified by Tropical Smoothie Cafe • Feb 22, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Accepts checksAvailable
Curbside pickupAvailable
Drive-throughAvailable
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Location
Certified by Tropical Smoothie Cafe • Feb 22, 2026
Certified by Tropical Smoothie Cafe • Feb 22, 2026
Reviews
4.0
488 reviews
5 stars
293
4 stars
75
3 stars
31
2 stars
20
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Several reviews mentioned inconsistent food quality, including cold items and incorrect orders.
Cleanliness Concerns
Multiple customers expressed concerns about unsanitary practices among staff, particularly regarding food preparation.
Positive Experiences
Despite the negative feedback, some customers praised the food and service at certain locations, highlighting good smoothies and friendly staff.
App and Order Fulfillment
Customers faced issues with mobile order pickups and app-related problems, including being unable to pick up orders through the drive-thru.
RJ
Renee Jenkins
Jan 10, 2026
1.0
We ordered a berry bowl, an island detox, and paradise point. Both smoothies tasted like rotten, foul and sour fruit. It was very foul and pungent in taste and I immediately gave it back. My husband then tasted his paradise point and his was weird tasting. The bowl of fruit and berries didn’t have any honey, and no almonds as in the pic. I go there to this location twice per week but will never go there again.
LM
Lauren Mayfield
Jan 5, 2026
2.0
it took almost 30 minutes for someone to take my order, food is great but drive through service is so bad. it always takes forever here.
MO
My Honest Opinion
Jan 4, 2026
1.0
Visited this location today and ordered a cranberry truffle , jetty punch and two chicken Southwest wraps . The girl didn’t give me back the right change , she talked to me at the window for so long it distracted me and I just placed what she gave me in my purse. Chicken was cold and when I got home and checked my change she shorted me . The assistant manager was rude and didn’t try to help . She said her register had no extra money yeah probably not she more than likely put it in her pocket . I will be calling the store in the morning to speak to a real owner because this is crazy to be stolen from . Partially my fault because I should have checked before driving off but my lord you have a job why steal and who else has she stolen from . Assistant manager refused to view the camera , and told me to speak to employee like ma’am what you are the manager on duty
KL
Kera L
Sep 22, 2025
5.0
The Germantown Pkwy location has amazing service. I tried their food for the first time. The young lady helped me decide on the Caribbean Jerk wrap (bomb!), the manager assisted me with choosing smoothies, and they were so nice. I will definitely be back. I had a great experience and received some good food!