Tropical Smoothie Cafe

Reviews

• RL

  Rare_ Loyalty

  Feb 15, 2026
  5.0
  Food was fresh and hot. Smoothie was delicious. Nice atmosphere. Great customer service.
• NT

  Nathan Trout

  Jan 16, 2026
  1.0
  THERE WAS A HAIR IN MY SMOOTHIE AND I PULLED IT OUT OF MY MOUTH Hi-first time ever rating anything because I try not to be petty and let small things get to me BUT today did it for me… I ordered ahead through the app- per usual- went in and grabbed my food with no delay or issues and brought it back to my job for my lunch break. I was half way done with my smoothie when I felt something…stringy in my mouth and pulled out a long black HAIR! I just held it for a couple minutes in complete disbelief- I didn’t know whether to scream or gag… do they not wear hairnets?? Isn’t that against code?? I’ve been consistently ordering lunch from this particular location once every one to two weeks for almost a year now; and *to their credit* they have always had my orders ready and waiting on me once I get there- BUT they never say anything to me when I step inside- no “hello how are you?” or “how can I help you?” or even a simple “thank you!” And their lobby’s always empty and quiet..like I’m the only paying customer inside this place of business… can I at least be acknowledged? I don’t know maybe I’m just petty in that but they at LEAST need to wear hairnets because NOBODY wants to drop $10 for a hairy surprise in their smoothy- it’s absolutely disgusting.. I will be using up the rest of my rewards points at a different location and then probably finding something better… so much for a Friday sweet treat.. *EDIT* *and there was no apology anywhere in their response to this…absolutely RIDICULOUS
• MW

  Madison Walk

  Jan 3, 2026
  5.0
  Incredible food, atmosphere, and service!!!! I ordered a chipoltle chicken club and a smoothie and they came out within a minute!!!! Incredible🤩💓
• KR

  Kyanna Richard

  Dec 20, 2025
  1.0
  I don’t know if this location is family owned but THEY ARE RUDE AND NOT FRIENDLY! I was a first time customer and was expecting to be helped and treated accordingly but it was the complete opposite! WINCHESTER location is BETTER! They didn’t even want to give a complimentary cup of WATER 🤯
• NO

  Nathan Oppenheimer

  Dec 15, 2025
  5.0
  Delicious food and smoothie!